NetOp

NetOp

NetOp.Cloud
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About

IBM® Netcool® Operations Insight powered with AI and Machine learning capabilities helps reduce event noise, automatically groups events related to the same problem and provides relevant context for faster resolution, allowing you to work smarter, not harder. It provides a consolidated view across your local, cloud and hybrid environments and delivers actionable insight into the performance of services and their associated dynamic network and IT infrastructures. You can now modernize and simplify your IT Operations with greater insight into highly dynamic environments, and option for containerized deployment on IBM Cloud Private.

About

NetOp Cloud is an AI-driven network operations platform designed to simplify and enhance network management for enterprises and managed service providers. It offers real-time visibility across hybrid and multi-vendor environments, integrating traditional and cloud-managed networks into a unified dashboard. Key features include predictive network analytics, automated incident resolution, and intelligent alert filtering, which collectively reduce IT ticket volumes by up to 90% and accelerate the mean time to resolution. NetOp's AI continuously learns and adapts to network behavior, providing early warnings of anomalies, performing root cause analysis, and suggesting or implementing corrective actions autonomously. It supports seamless integration with existing systems via APIs and is scalable from single-site deployments to global networks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT and DevOps teams

Audience

Enterprises wanting a solution to enhance network efficiency and reduce operational complexity through AI-powered automation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Anything you can dream of is possible with this product. In contrast to many solutions out on the marketplace today (2021), there is nothing in Netcool that limits you in configuring/customizing the solution for your business needs.

Cons

  • The pro is also a con. The product is fairly complex, and at times, unintuitive. A lot of configuration/customization is done in text files on the file system. Rules for formatting events are powerful, with excellent parsing and regex capabilities, but you must have an administrator with general regex and logic knowledge to tailor the system to your business. These days, however, junior people with these skills are pretty easy to find.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IBM
Founded: 1911
United States
www.ibm.com/us-en/marketplace/it-operations-management

Company Information

NetOp.Cloud
United States
netop.cloud/

Alternatives

Alternatives

Dell APEX AIOps

Dell APEX AIOps

Dell Technologies
Flowmon

Flowmon

Progress Software
Site24x7

Site24x7

ManageEngine

Categories

Categories

Integrations

Origina
TierOne Service Assurance

Integrations

Origina
TierOne Service Assurance
Claim IBM Netcool Operations Insight and update features and information
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