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About

IBM® Netcool® Operations Insight powered with AI and Machine learning capabilities helps reduce event noise, automatically groups events related to the same problem and provides relevant context for faster resolution, allowing you to work smarter, not harder. It provides a consolidated view across your local, cloud and hybrid environments and delivers actionable insight into the performance of services and their associated dynamic network and IT infrastructures. You can now modernize and simplify your IT Operations with greater insight into highly dynamic environments, and option for containerized deployment on IBM Cloud Private.

About

Mist AI, a key part of Juniper’s AI-Native Networking Platform, uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, SD-WAN, WAN Edge, data center, and security domains. Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, WAN Edge Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client to cloud, including automated event correlation, root cause identification, Self-Driving Network operations, network assurance, proactive anomaly detection, and more. Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven virtual network assistant, which provides extensive insight and guidance to IT staff.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT and DevOps teams

Audience

IT companies requiring a solution to manage, secure, and optimize their network infrastructure

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Anything you can dream of is possible with this product. In contrast to many solutions out on the marketplace today (2021), there is nothing in Netcool that limits you in configuring/customizing the solution for your business needs.

Cons

  • The pro is also a con. The product is fairly complex, and at times, unintuitive. A lot of configuration/customization is done in text files on the file system. Rules for formatting events are powerful, with excellent parsing and regex capabilities, but you must have an administrator with general regex and logic knowledge to tailor the system to your business. These days, however, junior people with these skills are pretty easy to find.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

IBM
Founded: 1911
United States
www.ibm.com/us-en/marketplace/it-operations-management

Company Information

Juniper Mist AI
Founded: 1996
United States
www.juniper.net/us/en/products/mist-ai.html

Alternatives

Alternatives

Dell APEX AIOps

Dell APEX AIOps

Dell Technologies
Juniper SD-WAN

Juniper SD-WAN

Juniper Networks
Site24x7

Site24x7

ManageEngine
Mist

Mist

Mist Systems

Categories

AIOps Supported
IT Management Supported
Log Analysis Supported

Categories

AIOps Supported
Network Automation Supported

Integrations

AiRISTA Not Supported
Juniper Advanced Threat Protection Not Supported
Juniper Cloud Workload Protection Not Supported
Juniper SASE Not Supported
Juniper SD-WAN Not Supported
Juniper Secure Edge Not Supported
Juniper Session Smart Router Not Supported
Marvis Virtual Network Assistant Not Supported
Motileo Not Supported
Origina Supported
TierOne Service Assurance Supported
vSRX Virtual Firewall Not Supported

Integrations

AiRISTA Supported
Juniper Advanced Threat Protection Supported
Juniper Cloud Workload Protection Supported
Juniper SASE Supported
Juniper SD-WAN Supported
Juniper Secure Edge Supported
Juniper Session Smart Router Supported
Marvis Virtual Network Assistant Supported
Motileo Supported
Origina Not Supported
TierOne Service Assurance Not Supported
vSRX Virtual Firewall Supported
Claim IBM Netcool Operations Insight and update features and information
Claim IBM Netcool Operations Insight and update features and information
Claim Juniper Mist AI and update features and information
Claim Juniper Mist AI and update features and information