IBM Cloud Pak for Watson AIOps vs. IBM Z Service Management Suite Comparison Chart

Resolver gathers all risk data and analyzes it in context — revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks — whether compliance or audit, incidents or threats — and translates those effects into quantifiable business metrics. Finally, risk becomes a key driver of opportunity instead of being disconnected from the business. Choose the risk intelligence software used by over 1000 of the world’s largest organizations. Resolver makes it easy to collaborate and collect data from across the enterprise, allowing teams to fully understand their risk landscape and control effectiveness. Understanding your data is one thing; being able to use it to drive vital action. Resolver automates workflows and reporting to ensure risk intelligence turns into risk reduction. Welcome to the new world of Risk Intelligence.

Improve claim outcomes with streamlined First Notice of Loss (FNOL), claim processing and flexible reporting. INCIDENT BASED CLAIMS MANAGEMENT Effective claims management is about more than simply managing claims outcomes. It is about having an automated process that ensures efficiency and accuracy across the organization, getting timely notice of losses, and taking swift action are keys to success. The incident-based approach of Cloud Claims covers all accidents and losses, delivering a complete picture of loss to executives and claims managers. REPORTING Are your business executives frustrated by the lack of real-time insight into claim activity? Streamline claims operations with alerts and reminders to engage the right resources at the right time. Cloud Claims is cloud-based and able to connect with your systems via API. Large distributed organizations can enable workers at various locations to report incidents in real-time to management.

Intelex is an integrated software solution for managing Environmental, Health, Safety and Quality (EHSQ) programs. Intelex’s scalable platform is designed to store, manage and analyze EHS and Quality data in one place. The solution works on any device to meet the realities of your workplace. With Intelex, your organization can: - Drive better results in your EHSQ program by monitoring workflows to achieve top performance and gain control. - Identify trends and tendencies by setting goals to gain greater insight into your EHSQ program to enhance judgement. - Reduce incidents and administrative work by easily monitoring, managing, optimizing and drawing insights from your safety data with our user-friendly safety software solution. - Streamline air, water and waste emissions management and reporting, and track and manage environmental outputs to achieve sustainability goals. - Drive continuous quality improvement activities across multiple departments, sites or locations.

Enabling your GRC success through Camms powerful, agile and scalable software. Effective Governance, Risk and Compliance (GRC) management demands software capabilities to facilitate the sharing of data and insights across your wider risk landscape to drive agility and decision making – That’s where we come in! We understand that every business will have different pain points, be at varying stages of maturity and have different objectives. We deliver solutions for those struggling with spreadsheets or at an Enterprise level, and all in between. Our experience, coupled with our comprehensive, flexible cloud-based offering, allows you to focus on your immediate needs, deliver, and scale as you grow.

ChangeGear is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. ChangeGear is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, ChangeGear provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. ChangeGear includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility.

Simplify safety management and get everyone involved with your EHSQ goals! SafetyAmp is easy, cloud-based, mobile-friendly software to increase engagement, reduce risk, connect your workforce, and improve EHSQ workflows. Trusted across industries by today's workforce - SafetyAmp is the modern, configurable EHSQ solution you've been looking for. Our industry-leading mobile safety platform helps today’s workforces accelerate their EHS strategy, exceed their targets, and deliver dollars - not injuries. Enter the future of safety reporting - all within a budget suitable for organizations of any size. Whether you're a solo safety manager or part of a large team, we serve: Manufacturing, Food and Beverage, Construction, Chemical, Oil & Gas, Energy, Automotive, and more.

There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution provides users with both agent based and agentless log collection, log parsing capabilities, a powerful log search engine and log archiving options. With network device auditing functionality, it enables users to monitor their end-user devices, firewalls, routers, switches and more in real time. The solution displays analyzed data in the form of graphs and intuitive reports. EventLog Analyzer's incident detection mechanisms such as event log correlation, threat intelligence, MITRE ATT&CK framework implementation, advanced threat analytics, and more, helps spot security threats as soon as they occur. The real-time alert system alerts users about suspicious activities, so they can prioritize high-risk security threats.

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.