Site24x7 StatusIQ

Site24x7 StatusIQ

ManageEngine
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About

Monitor services and keep your audience informed of status changes automatically with a status page powered by Hund. Hund provides a variety of integrations for automatically notifying your audience whenever service statuses change. With notifier subscription controls, you may curate your subscribers: adding, deleting, and modifying them as you see fit. Choose what subscribers listen to, or leave it up to them. Create issues to give your audience a comprehensive explanation of downtime, maintenance, etc. from start to finish. Optionally override the automatic state of an issue’s affected components for even greater flexibility. Hund's in-house monitoring platform provides automatic updates for any ICMP-enabled server, HTTP/S endpoint, TCP/UDP port, or DNS query. Leverage a supported third-party monitor such as AWS CloudWatch, PagerDuty, Pingdom, and New Relic; or, build your own monitors using our Webhook integration, complete with an optional dead-man switch for reporting downtime.

About

StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of a versatile service monitoring & communication solution

Audience

Software teams

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$9 per month
Billed annually
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Very well designed API. Far more functional than other competitors out-of-the-box, with support for design customization. Technical functionality offers far more than others, and is clearly more thought-out in terms of customer needs.

Cons

  • No complains. The support is fantastic and has listened to all concerns.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Hund
Founded: 2015
United States
hund.io

Company Information

ManageEngine
Founded: 2006
India
www.site24x7.com/statusiq/

Alternatives

Alternatives

Categories

Categories

Log Monitoring Supported

Incident Management Features

Audit Trail Not Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Not Supported
Ticket Management Not Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Supported
Safety Management Supported
Task Management Supported
Ticket Management Supported

Integrations

AWS Marketplace Supported

Integrations

AWS Marketplace Not Supported
Claim Hund and update features and information
Claim Hund and update features and information
Claim Site24x7 StatusIQ and update features and information
Claim Site24x7 StatusIQ and update features and information