OpenFrame

OpenFrame

Flamingo AI, Inc.
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About

Humanize IT is a communication and QBR acceleration platform for MSPs that replaces presentations with structured, conversational client engagement. It operates via a four-step framework powered by coaching, premade templates, automated assessments, budgeting tools, and branded client dashboards. It integrates with PSA systems to sync opportunities and data, simplifies QBR preparation (saving 6–12 hours per review), and delivers client engagement scores, whitespace analysis, and personas (vCIO, CISO, etc.) to guide meaningful discussions. Through weekly coaching and a peer community, MSP teams adopt strategic selling habits and build trust-based relationships. Humanize IT helps transform technical exchanges into value-based conversations, boosting client retention, upsell success, and MSP profitability, while its SOC 2-certified framework ensures reliable delivery at scale.

About

OpenFrame is an open-source IT and security platform built for MSPs who are done paying 30% of revenue to vendors. It unifies endpoint management, security monitoring, and automation into one platform—replacing expensive tools like ConnectWise, Kaseya, and Datto with vetted FOSS alternatives. The platform includes AI copilots (Fae for end-users, Mingo for technicians) that handle routine tasks and reduce labor costs. Multi-tenant architecture means you manage all your clients from a single pane of glass. Key capabilities: unified endpoint management and security monitoring, customizable workflows through modular architecture, AI-driven automation for common IT tasks, and community-driven development for continuous improvement. MSPs using OpenFrame typically reduce vendor payouts by 20-35% while improving EBITDA from 8-12% to 50-60%. Built on the same battle-tested open-source tools already running critical infrastructure worldwide.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

MSPs and IT account managers in need of a tool to shift from technical reporting to strategic, trust-building client conversations using automated QBR tools and guided coaching

Audience

Managed Service Providers (MSPs), IT service companies, and SMB IT departments looking to reduce vendor costs and consolidate their IT and security tooling.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$349 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Humanize IT
Founded: 2016
United States
www.humanizeit.biz

Company Information

Flamingo AI, Inc.
Founded: 2025
United States
www.flamingo.run/

Alternatives

Alternatives

Kaseya VSA

Kaseya VSA

Kaseya
vCIO Hero

vCIO Hero

Invarosoft
Autotask PSA

Autotask PSA

Datto, a Kaseya company
Datto Endpoint Backup

Datto Endpoint Backup

Datto, a Kaseya company
Datto SIRIS

Datto SIRIS

Datto, a Kaseya company

Categories

MSP

Categories

MSP

Integrations

No info available.

Integrations

No info available.
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