Hubicus Quality MonitoringHubicus
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WoodWing ScientaWoodWing
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Related Products
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About
Management solutions for the quality of customer experience to implement effective action plan. Evaluate your calls, e-mails, chats… Collect satisfaction information throughout the client and employee's journey. Define action plans to be implemented. Evaluating the quality of the customer relationship is, for decision makers and service providers, one of the top priorities. Hubicus provides a global offer of SaaS software, covering 3 complementary approaches: Quality Monitoring Compliance assessments of the process. Feedback Management Multi-channel hot topic polls. Abilities. Knowledge quizzes and management of employee skills. Quality Monitoring Process compliance assessments. Create your own criteria and evaluation grids. Choose the interactions you want to evaluate (telephone, e-mail, chat,...). Evaluate and debrief. Analyze and share. Hubicus Quality Monitoring offers a wide range of advanced features. Unlimited number of criteria.
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About
WoodWing Scienta is a quality management software platform that helps organizations capture, organize, and improve knowledge, processes, and compliance through collaborative information management. The platform enables employees to create, access, update, and share process documentation, manuals, guidelines, templates, and handbooks from one centralized system. Scienta promotes consistent workflows by making current processes easy to find and follow, helping organizations improve operational quality and simplify audits. It also supports continuous improvement by encouraging employees to contribute feedback and enhance organizational knowledge over time. The platform includes capabilities for quality management, knowledge management, process management, and employee engagement within a single solution. WoodWing Scienta helps organizations standardize operations, strengthen compliance, and build a culture of continuous quality improvement.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises looking for a quality management software to optimize customer satisfaction
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Audience
WoodWing Scienta is ideal for organizations, quality managers, compliance teams, process owners, and regulated industries seeking a collaborative platform for quality management, knowledge management, process documentation, and continuous improvement
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$200 per user, per year
Free Version
Free Trial
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Pricing
€146/month/10 users
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHubicus
Founded: 2007
France
www.hubicus.com
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Company InformationWoodWing
Founded: 2000
Netherlands
www.woodwing.com/nl/producten/woodwing-scienta
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Categories |
Categories |
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Quality Management Features
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
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Integrations
No info available.
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Integrations
No info available.
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