HotelCRM 365 vs. Roundel Comparison Chart

SiteMinder’s high-converting online hotel booking engine empowers you to maximize bookings from your hotel website and reduce dependency on third-party sales channels. Grow your direct online bookings with zero commission. Make booking easy for your guests. Simple 2-step booking process. Mobile-friendly so guests can book on all devices. Slick and modern design allows you to visually present your hotel’s offering in the best way possible. Remove manual entry and guesswork with automation. Reach, attract, and convert more guests with SiteMinder’s platform. SiteMinder’s #1 ranked Booking Engine brings demand right to your front door. Available with the world’s leading hotel commerce platform and designed from the ground up to optimise every step of the direct hotel booking experience, this is your chance to control your booking journey.

Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.

Grow revenue and streamline operations with our easy-to-use reservations software and online booking engine. With our cloud-based solutions, you have the flexibility to maximize the guest experience during, before, and after the stay. Train staff and implement automated processes that improve operations, enhance guest management efforts, and secure payments with our integrated payment processing. - Improve Operational Efficiency - OTA/Google Hotels Connections - Real-Time Rates/Availability - Multiple Calendar Options - Upsell Add-Ons and Packages - ADA Search Filters - 24/7/365 Support (Phone, Email, and Knowledge Base Articles)

Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results. Act! Advantage includes Interactive Quotes and Payments, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you. For 38 years, Act! has partnered with small and midsize businesses - listening, learning, and building alongside them and Act! Advantage is the culmination of nearly four decades of their feedback. Every feature is designed to reflect how today’s SMBs run their businesses.

Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier.

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it combines best-in-class CRM across sales, marketing, and service with an AI-native, no-code engine that lets business teams automate workflows, deploy AI agents, and adapt processes without developer dependency. The platform includes Creatio Business Studio for building applications and AI agents using natural language and visual designers, and Creatio AI Studio — a dedicated environment for managing the full enterprise agent lifecycle, from building and deploying to governing and optimizing agents at scale. The AI CRM suite covers Marketing, Sales, and Service, each with embedded AI agents that handle routine tasks autonomously so teams can focus on higher-value work. Creatio's Unlimited Enterprise model removes per-seat, per-agent, and per-workflow pricing constraints entirely — the more your people and AI agents do together, the more value you get, without the cost scaling with it. The platform supports industry-specific deployments across 20+ verticals including financial services, manufacturing, high-tech, and public sector, backed by 700+ marketplace add-ons and a global network of 500+ partners. Recognized as a Leader and Strong Performer across multiple Gartner and Forrester reports, Creatio serves thousands of customers in 100+ countries.

Smoobu is a vacation rental management software designed to streamline short-term rental operations. It features a Property Management System (PMS) for managing rentals centrally. The Channel Manager syncs calendars across booking sites, preventing double bookings and ensuring up-to-date availability. Smoobu's Booking Engine focuses on attracting and retaining guests by enabling users to design their own booking system, boosting direct bookings and revenue. The Guest Communication module personalizes and schedules messages to enhance guest experiences. The Website Builder creates personalized sites to reach more guests, while the Guest Guide provides detailed information. Smoobu Dynamic Pricing adjusts rates to attract bookings. With Statistics and Account Access, users can manage teams and view rental operations. Smoobu supports various property types, from apartments to boutique hotels, offering centralized bookings and performance tracking for properties of all sizes.

Lightspeed Golf is all-in-one golf course management software to help courses simplify operations, drive revenue and deliver amazing golf experiences. From tee sheet management, point of sale and payment processing to marketing, automation, reporting and more—Lightspeed is built for the pro shop, restaurant, back office, beverage cart and beyond. Lightspeed Golf has the features that golf operators need to scale strategically in a fast-evolving industry: ✅ 360 Sales & Marketing: Automate campaigns, enable dynamic pricing and access hands-on support from marketing experts ✅ Open API & Integrations: Build custom workflows and leverage top integrations for AI booking, marketing, loyalty, accounting, tournament management, staff training and more ✅ Integrated Booking & Scheduling: Take and manage bookings for tee times and off-course services—no third-party tools needed Ready to take your golf facility further? Lightspeed Golf is the only software you’ll ever need.

Bookinglayer is a booking and management platform built specifically for retreat centers, surf camps, outdoor operators, and wellness or boutique properties sell accommodation and activities together. No hotel PMS was built to sell nights in a room, with no way to schedule a lesson, cap a group size, or bundle a treatment into a stay. Operators end up running a second tool or spreadsheet for activities and reconciling everything by hand. with Bookinglayer, every booking is structured around the Package, combining accommodation, activities, meals, and services into one offering, whether that's a fixed date retreat, a flexible stay, or a surf week with fixed inclusions. Four core features cover the full booking lifecycle. The Booking Engine runs on the operator's own domain and branding, letting guests book accommodation and activities in a few clicks, which keeps drop-outs low and builds trust at checkout. The Backoffice is where staff manage inventory, bookings, and reporting from one place, with information like a dietary requirement reaching every relevant team member automatically. The Customer Portal lets guests confirm details, pay balances, sign waivers, and adjust activities themselves, removing the manual follow-up that used to consume staff time between booking and arrival. Payments runs deposit and balance schedules automatically across more than 35 gateways, so payment tracking stops depending on manually checking a bank statement against a spreadsheet. Every booking made through the Booking Engine is direct, with no marketplace commission, unlike the 15 to 20% typically charged by third-party channels, and guest data stays with the operator. Support is included 24 hours a day with every account, and pricing follows the same logic: every account gets the same core platform, then operators add only what they need: more users, extra locations, advanced features, or API access. The numbers reflect the mechanism. Clients save at least five hours of admin work per week and increase average booking value by 30% through structured upselling. More than 1,500 properties across 85+ countries and 40+ niches run on Bookinglayer, with over 1.5 billion dollars in bookings processed and 95% client retention across more than a decade in business.

Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape's suite of services today.