HotelBeeStrowberry Code
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PolarPuffinPolargate
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Related Products
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About
HotelBee is an all-in-one solution that empowers hotels to achieve more in terms of efficiency, guest satisfaction, and profitability. Access powerful tools that allow you to optimize your operations, enhance guest experiences, and increase revenue.
HotelBee is a comprehensive cloud-based hotel management software that streamlines day-to-day hotel operations and provides valuable insights to improve business performance.
Sell online with HotelBee’s channel manager and booking engine allows hotels to manage their room inventory and rates across various online channels, such as booking.com and Expedia, and their own website.
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About
PolarPuffin is a cloud-based review analysis and improvement tool for independent hotels and hotel groups. It brings together guest reviews from Google, TripAdvisor and Booking, then uses Claude to identify recurring complaints and compliments in their original languages. Each week, it delivers a report with up to five practical, lower-cost changes, the hotel roles responsible and the reviews supporting each recommendation. Email alerts highlight urgent or emerging issues, while follow-up measurements compare complaint levels four and eight weeks after a change. The Hotel Pro plan also provides draft replies in each guest’s language and includes a hotel restaurant or beach club in the same report. Hotel teams use PolarPuffin to turn online feedback into assigned operational actions and track whether those changes address recurring guest concerns.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotels and other types of hospitality service
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Audience
Hotel teams, including independent properties and hotel groups, that want to analyze guest reviews and turn recurring feedback into operational actions.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
€5/room/month
More plans available
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationStrowberry Code
Founded: 2017
United States
hotelbee.co
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Company InformationPolargate
Spain
polarpuffin.com/en
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Alternatives |
Alternatives |
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Categories |
Categories |
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Hospitality Property Management Features
Built-in Accounting
Supported
Catering
Not Supported
CRM
Supported
Employee Management
Not Supported
Extended Stay
Supported
Front Office Management
Supported
GDS / OTA Integration
Not Supported
Group Management
Supported
Guest Experience (GEM)
Not Supported
Housekeeping Management
Supported
Loyalty Program
Supported
Maintenance Management
Supported
Marketing Automation
Supported
Marketing Management
Not Supported
Multi-Property
Not Supported
Online Booking
Supported
Point of Sale (POS)
Supported
Reservations Management
Supported
Reviews Management
Not Supported
Single Property
Supported
Vacation Rental
Supported
Hotel Channel Management Features
Inventory Management
Supported
Kill Switch
Not Supported
Promotions Management
Not Supported
Rate Management
Supported
Reservations Management
Supported
Restriction Management
Supported
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Integrations
Beds24
Supported
Booking.com
Not Supported
Google Business Profile
Not Supported
PayPal
Supported
Stripe
Supported
Tripadvisor
Not Supported
WooCommerce
Supported
iCalendar
Supported
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Integrations
Beds24
Not Supported
Booking.com
Supported
Google Business Profile
Supported
PayPal
Not Supported
Stripe
Not Supported
Tripadvisor
Supported
WooCommerce
Not Supported
iCalendar
Not Supported
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