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About
Hostie is an AI-driven restaurant communication and guest engagement platform that acts as a virtual concierge to answer every call, text, and message in your restaurant’s voice, reducing missed reservations, capturing more revenue opportunities, and improving operational efficiency. It automatically handles inbound phone calls, text messages, and emails with natural-sounding conversational AI, provides real-time visibility into interactions and transcripts, and keeps guest history and data under the restaurant’s control for better service continuity. It connects with major reservation systems and POS tools to manage reservations, modifications, event inquiries, and messaging across channels and supports multilingual interactions in over 20 languages, so diverse guests are served without language barriers. Built by restaurant operators, Hostie aims to free up staff from routine communication tasks while maintaining a seamless guest experience.
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About
Tattle is the best Customer Experience Improvement (CXI) platform for restaurant and hospitality operators to collect guest feedback — and act on it. Online reviews or mystery shoppers can no longer satisfy the strategic restaurant operators of today. You need a powerful feedback platform that pinpoints top opportunities with a data-centric approach. That’s why Tattle uses causation-based surveys with a 94% completion rate, so you get 20x more data than alternative solutions. We also use Machine Learning to rank your highest-impact opportunities that boost guest satisfaction and revenue. Based on each location’s unique opportunities, you can set monthly objectives to align the team, execute action items, and track progress over time. From tracking key metrics to benchmarking locations, operators can filter reports by daypart, ordering channels, top box score, incident rate and more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Restaurants and hospitality businesses that want an AI-powered virtual concierge to handle all guest communications and reservations so staff can focus on service
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Audience
Companies looking for a feedback management platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$199 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHostie
Founded: 2024
United States
hostie.ai/
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Company InformationTattle
www.gettattle.com
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Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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Integrations
Olo
Alpine IQ
Google Maps
Incentivio
Instagram
Lunchbox
OpenTable
Perfect Venue
Resy OS
SevenRooms
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Integrations
Olo
Alpine IQ
Google Maps
Incentivio
Instagram
Lunchbox
OpenTable
Perfect Venue
Resy OS
SevenRooms
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