TablesReady

TablesReady

Table's Ready, LLC
+
+

Related Products

  • Rezku Point of Sale
    65 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Lodgify
    5,215 Ratings
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • Smoobu
    207 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • Hostaway
    2,033 Ratings
    Visit Website
  • VisitUs Reception
    84 Ratings
    Visit Website
  • KORONA POS
    228 Ratings
    Visit Website

About

Hostie is an AI-driven restaurant communication and guest engagement platform that acts as a virtual concierge to answer every call, text, and message in your restaurant’s voice, reducing missed reservations, capturing more revenue opportunities, and improving operational efficiency. It automatically handles inbound phone calls, text messages, and emails with natural-sounding conversational AI, provides real-time visibility into interactions and transcripts, and keeps guest history and data under the restaurant’s control for better service continuity. It connects with major reservation systems and POS tools to manage reservations, modifications, event inquiries, and messaging across channels and supports multilingual interactions in over 20 languages, so diverse guests are served without language barriers. Built by restaurant operators, Hostie aims to free up staff from routine communication tasks while maintaining a seamless guest experience.

About

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants and hospitality businesses that want an AI-powered virtual concierge to handle all guest communications and reservations so staff can focus on service

Audience

Restaurants, retail, stylists and barbershops, bowling alleys, and other businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version
Free Trial

Pricing

$59/month
Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.4 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Being able to upload our schedule makes life very easy! The process is seamless and easy to maintain.
  • Texting guests frees up time for hosts and managers! Preferences are easily noted and communicated to all!
  • This gave us a much needed solution to a touch-less solution for customers waiting for tables. It is much more secure and user friendly than texting them directly.
  • This product empowers our candidates with a decision to wait in a physical socially-distant line or return to their cars until we are ready for them to come in. We had upset candidates before when they had no choice but to wait in an outdoor line, especially when the weather was not cooperative. There have been few complaints with this new system.
  • The best feature is the paging system through customer's cell numbers. We integrated with our Square POS as well and changed the way we conduct food service.

Cons

  • Wish I could set up alerts to notify me when a schedule isn't loaded.
  • Asks for phone number first. Most guests want to give you name first.
  • As an admin, it would be nice to have an administration console for all locations in one login.
  • The only negative is the price - I think it's a little bit high per month. But with the results we've had, it's worth it.
  • Not a fluid system amongst features and offers too few parameters. I wish there was a limit to how far out a customer could reserve a table.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hostie
Founded: 2024
United States
hostie.ai/

Company Information

Table's Ready, LLC
Founded: 2011
United States
www.tablesready.com/

Alternatives

Alternatives

EGS CALCMENU Web

EGS CALCMENU Web

EGS Enggist & Grandjean Software
Tablemanager

Tablemanager

Tablebooker
Waitly

Waitly

Arisota Software
Bzz

Bzz

Bzz Order Tracking Limited
TablesReady

TablesReady

Table's Ready, LLC

Categories

Categories

Restaurant Reservations Features

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Queue Management Features

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Waitlist Features

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Integrations

Square POS
Google Maps
Instagram
KonnectzIT
Olo
OpenTable
Perfect Venue
Resy OS
SevenRooms
Square Payments
Square for Restaurants
Tock
Yelp

Integrations

Square POS
Google Maps
Instagram
KonnectzIT
Olo
OpenTable
Perfect Venue
Resy OS
SevenRooms
Square Payments
Square for Restaurants
Tock
Yelp
Claim Hostie and update features and information
Claim Hostie and update features and information
Claim TablesReady and update features and information
Claim TablesReady and update features and information