Zoho ProjectsZoho
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About
Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@.
It’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail. It helps customer-facing teams collaborate better and make sure all queries are answered on time, by the right people.
Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Lonely Planet, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.
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About
Project management, as effective as it gets. Zoho Projects is a cloud-based project management tool that helps you plan your work, track it efficiently, and collaborate with your team wherever they are. Plan your project activities, assign work, manage resources and collaborate with your team better to get things done on time. Use Gantt charts to build your project plan and track your task schedule. Zoho Projects keeps you aware of your critical tasks and their dependencies, and immediately shows any deviations between your planned and actual progress. Save time on routine tasks. Whether you have a simple process or a complex workflow, our project management software has a drag-and-drop interface that makes new automations easier to visualize and deploy. Log billable and non-billable hours with the Projects timesheet module. Record every minute of your hard work, either manually or with timers, and our built-in integration with Zoho Invoice will generate invoices.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Hiver is great for teams that want to manage customer communication right from their Gmail and Google Apps accounts.
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Audience
Teams of all sizes
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15 per user per month
- Hiver Lite ($15 per user per month)
- Hiver Pro ($39 per user per month) - Hiver Elite ($59 per user per month)
Free Version
Not Supported
Free Trial
Supported
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Pricing
$4/user/month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationHiver
Founded: 2011
United States
hiverhq.com
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Company InformationZoho
Founded: 1996
United States
www.zoho.com/projects/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Collaboration Features
Brainstorming
Not Supported
Calendar Management
Not Supported
Chat / Messaging
Supported
Contact Management
Not Supported
Content Management
Not Supported
Document Management
Not Supported
Project Management
Supported
Real Time Editing
Supported
Task Management
Supported
Version Control
Not Supported
Video Conferencing
Not Supported
Task Management Features
Collaboration
Supported
Create Subtasks
Supported
Gamification
Not Supported
Gantt Charts
Not Supported
Mobile Access
Supported
Percent-Complete Tracking
Not Supported
Progress Tracking
Supported
Recurring Tasks
Not Supported
Reporting/Analytics
Supported
Spreadsheet View
Not Supported
Task Board View
Supported
Task Planning
Not Supported
Task Scheduling
Not Supported
Task Tracking
Supported
Time Tracking
Not Supported
To-Do List View
Supported
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Email Management Features
Data Recovery
Not Supported
Email Archiving
Not Supported
Email Deletion
Not Supported
Email Discovery
Not Supported
Email Monitoring
Supported
Email Recall
Not Supported
Queue Manager
Supported
Response Management
Supported
Routing
Supported
Shared Inboxes
Supported
Signature Management
Not Supported
Spam Blocker
Not Supported
Whitelisting / Blacklisting
Not Supported
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
Incident Management
Supported
Interaction Tracking
Not Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Not Supported
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Collaboration Features
Brainstorming
Supported
Calendar Management
Supported
Chat / Messaging
Supported
Contact Management
Not Supported
Content Management
Supported
Document Management
Supported
Project Management
Supported
Real Time Editing
Supported
Task Management
Supported
Version Control
Supported
Video Conferencing
Supported
Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Not Supported
Issue Scheduling
Supported
Knowledge Base
Not Supported
Project Management
Supported
Recurring Issues
Not Supported
Scheduling
Supported
Task Management
Supported
Task Management Features
Collaboration
Not Supported
Create Subtasks
Supported
Gamification
Supported
Gantt Charts
Supported
Mobile Access
Supported
Percent-Complete Tracking
Supported
Progress Tracking
Not Supported
Recurring Tasks
Supported
Reporting/Analytics
Supported
Spreadsheet View
Not Supported
Task Board View
Supported
Task Planning
Supported
Task Scheduling
Supported
Task Tracking
Supported
Time Tracking
Supported
To-Do List View
Supported
Gantt Chart Features
Alerts/Notifications
Supported
Capacity Monitoring
Not Supported
Color Coding
Supported
Dependency Tracking
Supported
Drag & Drop
Supported
Milestone Tracking
Supported
Progress Tracking
Supported
Task Management
Supported
Templates
Supported
Productivity Features
Collaboration
Supported
Database Creation
Not Supported
Document Creation
Supported
File Sharing
Supported
Notes Management
Supported
Office Suite
Not Supported
Presentation Tools
Not Supported
Project Management
Supported
Task Management
Supported
Team Chat
Supported
Project Management Features
Agile Methodologies
Not Supported
Budget Management
Supported
Client Portal
Supported
Collaboration Tools
Not Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Supported
Portfolio Management
Not Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Supported
Project Planning Features
Agile Methodologies
Not Supported
Budget Management
Not Supported
Collaboration Tools
Supported
Due Date Tracking
Not Supported
Gantt Charts
Supported
Kanban Board
Not Supported
Prioritization
Not Supported
Progress Tracking
Not Supported
Resource Management
Not Supported
Task Management
Supported
Template Management
Supported
Traditional Methodologies
Not Supported
Project Tracking Features
Collaboration Tools
Supported
Cost-to-Completion Tracking
Not Supported
Gantt Charts
Supported
Kanban Board
Supported
Milestone Tracking
Supported
Percent-Complete Tracking
Supported
Prioritization
Supported
Status Tracking
Supported
Time & Expense Tracking
Supported
Time Tracking Features
Automatic Time Capture
Supported
Billable & Non-Billable Hours
Supported
Billing & Invoicing
Supported
Employee Database
Supported
Expense Tracking
Not Supported
Mobile Time Tracking
Supported
Multiple Billing Rates
Supported
Offline Time Tracking
Not Supported
Online Time Tracking
Not Supported
Overtime Calculation
Supported
Time per Project Reporting
Not Supported
Timesheet Management
Supported
Vacation / Leave Tracking
Not Supported
Time and Expense Features
Activity Tracking
Supported
Billable Hours Tracking
Supported
Billing Rate Management
Supported
Expense Tracking
Supported
Invoice Processing
Supported
Multiple Billing Rates
Supported
Project Tracking
Supported
Reimbursement Management
Supported
Time Tracking by Client
Supported
Time Tracking by Project
Supported
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Integrations
Slack
Supported
Stackreaction
Supported
Workers by Delos
Supported
Zapier
Supported
Azure Marketplace
Not Supported
CloudEagle.ai
Not Supported
Dropbox
Not Supported
GitHub
Not Supported
Google Calendar
Not Supported
Google Drive
Not Supported
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Integrations
Slack
Supported
Stackreaction
Supported
Workers by Delos
Supported
Zapier
Supported
Azure Marketplace
Supported
CloudEagle.ai
Supported
Dropbox
Supported
GitHub
Supported
Google Calendar
Supported
Google Drive
Supported
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