Hively vs. Quality Driven Software Comparison


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About Make every email a feedback opportunity via 'Smileys' in your team's email signatures or request feedback when you need it. Hively's smileys are a friendly and engaging way for your customers to leave feedback with just one click. You can collect feedback simply and inexpensively by adding the Hively snippet to your email signature, or via direct feedback requests sent from Hively. From Outlook, Gmail and Yahoo to Zendesk, Desk, Helpscout and Salesforce, Hively easily integrates with any email client, CRM or ticket tracking system you’re using. You only value what you measure and Hively gives you the tools you need to turn your feedback into a coherent picture of your customer's needs and your team's performance. The Leaderboard lets you identify your top performing team members at a glance. Benchmarks show your overall performance and our powerful reporting tool lets you drill down deeply into the detail. Email summaries and notifications keep you up to date on all of your feedback.	About Your reputation is essential to your business growth. But you have to be better than “good”. Your customers have to believe you’re the best. To do that, you have to provide excellent service. Customer satisfaction software can provide you the insight you need to elevate your customer service. QDS customer satisfaction software gives you a clear picture of your company’s performance on a clean, visual dashboard. Filter reports to identify unhappy clients and poor company performers. QDS customer satisfaction software gives you the tools you need to conduct proactive and constructive employee reviews and training. Track employee performance, and see what areas where they excel and struggle. No news isn’t always good news! If clients aren’t responding to your feedback requests, there may be a problem. Get alerted to negative feedback, low-quality scores, and missing responses through QDS's customer satisfaction software.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses interested in a real-time customer and employee feedback solution	Audience Customer Satisfaction solution for companies
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $15 per month Free Version Free Trial	Pricing $29 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Hively United States teamhively.com	Company Information Quality Driven Software United States qualitydrivensoftware.com
Alternatives Teambuzz	Alternatives Retently
Loopline Loopline Systems	Cliezen
HubEngage	hexa
Workleap	InputKit
SurveyOL SurveyOL.com View All	qrite View All
Categories Customer Satisfaction Employee Feedback Employee Recognition	Categories Customer Satisfaction
Customer Satisfaction Features 360 Degree Feedback Analytics Call Reporting Complaint Monitoring Feedback Collection Survey Management Show More Features Employee Recognition Features eCards Goals Leaderboards / Activity Tracking Manager-to-Peer Recognition Mention Management Nominations Peer-to-Peer Recognition Performance Management Rewards Catalog Rewards Points Social Recognition	Customer Satisfaction Features 360 Degree Feedback Analytics Call Reporting Complaint Monitoring Feedback Collection Survey Management
Integrations CodeTwo Email Signatures 365 Compass Wave Desktop.com Service Autopilot View All 2 Integrations	Integrations CodeTwo Email Signatures 365 Compass Wave Desktop.com Service Autopilot View All 2 Integrations
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