OrnaKerkton Security Technologies
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Related Products
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About
Hitrak is an AI-powered, event-driven transport management system (TMS) for freight carriers — a digital twin of your operation connecting quote, dispatch, delivery and invoice into one unbroken chain. Built in New Zealand for operators across NZ, Australia and the Pacific, it replaces spreadsheets and phone-based dispatch with automated, event-based tracking that removes manual paperwork and revenue leakage. Carriers see up to 95% dispatch automation, 90% less proof-of-delivery chasing and 25–50% lower call-centre volume, handling 5,000+ shipments a day at 99.95% uptime. Real-time dashboards give vehicle-level cost, margin and fuel visibility per run. API-first, so it integrates with your telematics, payroll, fuel and accounting. Freight software built by freight people, for freight people. Trusted by New Zealand carriers including Big Chill and MD Freighting.
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About
Computer aided dispatch enables dispatchers to handle multiple incidents and dispatch patrol officers. With a streamlined dispatch system, you can easily and efficiently dispatch calls, provide real-time updates to officers, and receive praise from clients for prompt response times. When dispatchers or patrol officers have comments, they can be added to the call. Comments are time-stamped with the user so there is a permanent record. Natural disasters happen, and sometimes security companies need to work together, so dispatch can add multiple agencies/companies to a single call providing you with the resources you need. Easily add attachments, such as photos, to the call. Photos appear on PDFs of closed calls and can be set up to appear on automated or manual activity reports. Encounter a person or vehicle during your call for service that is in your records (or that you want to add)? Easily link people and/or vehicles to the call.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Freight carriers and transport operators — general freight, temperature-controlled, courier and bulk — in New Zealand, Australia and the Pacific, from small-to-mid fleets to enterprise. Fleet managers, dispatchers and operations leaders replacing spreadsheets and manual dispatch.
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Audience
Dispatchers seeking a tool to handle multiple incidents and dispatch patrol officers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationHitrak
Founded: 2019
New Zealand
www.hitrak.com
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Company InformationKerkton Security Technologies
Founded: 2016
United States
www.kerkton.com/computer-aided-dispatch
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Categories |
Categories |
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Physical Security Features
Checkpoint Tracking
Not Supported
Customer Management
Not Supported
Data Collection
Supported
Event Management
Supported
Incident Management
Supported
Investigation Management
Supported
Multiple Alarm Queues
Supported
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Integrations
No info available.
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Integrations
No info available.
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