Orna

Orna

Kerkton Security Technologies
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About

Hitrak is an AI-powered, event-driven transport management system (TMS) for freight carriers — a digital twin of your operation connecting quote, dispatch, delivery and invoice into one unbroken chain. Built in New Zealand for operators across NZ, Australia and the Pacific, it replaces spreadsheets and phone-based dispatch with automated, event-based tracking that removes manual paperwork and revenue leakage. Carriers see up to 95% dispatch automation, 90% less proof-of-delivery chasing and 25–50% lower call-centre volume, handling 5,000+ shipments a day at 99.95% uptime. Real-time dashboards give vehicle-level cost, margin and fuel visibility per run. API-first, so it integrates with your telematics, payroll, fuel and accounting. Freight software built by freight people, for freight people. Trusted by New Zealand carriers including Big Chill and MD Freighting.

About

Computer aided dispatch enables dispatchers to handle multiple incidents and dispatch patrol officers. With a streamlined dispatch system, you can easily and efficiently dispatch calls, provide real-time updates to officers, and receive praise from clients for prompt response times. When dispatchers or patrol officers have comments, they can be added to the call. Comments are time-stamped with the user so there is a permanent record. Natural disasters happen, and sometimes security companies need to work together, so dispatch can add multiple agencies/companies to a single call providing you with the resources you need. Easily add attachments, such as photos, to the call. Photos appear on PDFs of closed calls and can be set up to appear on automated or manual activity reports. Encounter a person or vehicle during your call for service that is in your records (or that you want to add)? Easily link people and/or vehicles to the call.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Freight carriers and transport operators — general freight, temperature-controlled, courier and bulk — in New Zealand, Australia and the Pacific, from small-to-mid fleets to enterprise. Fleet managers, dispatchers and operations leaders replacing spreadsheets and manual dispatch.

Audience

Dispatchers seeking a tool to handle multiple incidents and dispatch patrol officers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great Support! Configurable and versatile for our organization. Cloud based system that has <.2% downtime. Mobile Data Terminals with ORNA are hands down the best I experienced!

Cons

  • I have found no issues using the software that were not immediately addressed by the support team.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Hitrak
Founded: 2019
New Zealand
www.hitrak.com

Company Information

Kerkton Security Technologies
Founded: 2016
United States
www.kerkton.com/computer-aided-dispatch

Alternatives

Alternatives

Computer Aided Dispatch

Computer Aided Dispatch

Computer Information Systems
Cario TMS

Cario TMS

Cario
Smart CAD

Smart CAD

GINA Software
ITS Dispatch

ITS Dispatch

Truckstop.com
365 CAD

365 CAD

365Labs

Categories

Freight Supported

Categories

Physical Security Supported

Physical Security Features

Checkpoint Tracking Not Supported
Customer Management Not Supported
Data Collection Supported
Event Management Supported
Incident Management Supported
Investigation Management Supported
Multiple Alarm Queues Supported

Integrations

No info available.

Integrations

No info available.
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