OrnaKerkton Security Technologies
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Related Products
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About
Hitrak is an AI-powered, event-driven transport management system (TMS) for freight carriers — a digital twin of your operation connecting quote, dispatch, delivery and invoice into one unbroken chain. Built in New Zealand for operators across NZ, Australia and the Pacific, it replaces spreadsheets and phone-based dispatch with automated, event-based tracking that removes manual paperwork and revenue leakage. Carriers see up to 95% dispatch automation, 90% less proof-of-delivery chasing and 25–50% lower call-centre volume, handling 5,000+ shipments a day at 99.95% uptime. Real-time dashboards give vehicle-level cost, margin and fuel visibility per run. API-first, so it integrates with your telematics, payroll, fuel and accounting. Freight software built by freight people, for freight people. Trusted by New Zealand carriers including Big Chill and MD Freighting.
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About
Computer aided dispatch enables dispatchers to handle multiple incidents and dispatch patrol officers. With a streamlined dispatch system, you can easily and efficiently dispatch calls, provide real-time updates to officers, and receive praise from clients for prompt response times. When dispatchers or patrol officers have comments, they can be added to the call. Comments are time-stamped with the user so there is a permanent record. Natural disasters happen, and sometimes security companies need to work together, so dispatch can add multiple agencies/companies to a single call providing you with the resources you need. Easily add attachments, such as photos, to the call. Photos appear on PDFs of closed calls and can be set up to appear on automated or manual activity reports. Encounter a person or vehicle during your call for service that is in your records (or that you want to add)? Easily link people and/or vehicles to the call.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Freight carriers and transport operators — general freight, temperature-controlled, courier and bulk — in New Zealand, Australia and the Pacific, from small-to-mid fleets to enterprise. Fleet managers, dispatchers and operations leaders replacing spreadsheets and manual dispatch.
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Audience
Dispatchers seeking a tool to handle multiple incidents and dispatch patrol officers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHitrak
Founded: 2019
New Zealand
www.hitrak.com
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Company InformationKerkton Security Technologies
Founded: 2016
United States
www.kerkton.com/computer-aided-dispatch
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Categories |
Categories |
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Physical Security Features
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues
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Integrations
No info available.
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Integrations
No info available.
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