nGAGEMENT

nGAGEMENT

nGUVU
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About

Gamifying your metric goals improves engagement by challenging the users to beat their opponents and earn rewards. Rewarding the reps when they meet a goal or win a challenge incentivises users to do better than average. Employees don’t fail to achieve goals because they don’t want to succeed or because goals are too hard or unrealistic. The truth is most employees fail because they don’t have a clear understanding of the goals themselves, and they don’t know where to start! Heyday Now showcases goals and KPI’s in a way that simplifies the expectation and clearly defines manageable steps to success. In fact, employees can be an active participant in setting their own goals, by using leaderboards to gauge their own performance, joining weekly or daily challenges, or earning rewards and recognition based off their own performance.

About

Recognized as a trusted provider of cutting-edge gamification and employee engagement software solutions, nGUVU leverages behavioral analytics and machine learning to create sustained agent engagement for contact centers. With its mission to revolutionize the contact center industry, nGUVU's engagement solution helps build a better everyday work experience for agents. Powerful and scalable, nGAGEMENT by nGUVU is a cloud-based employee engagement and gamification platform that helps motivate call center employees and improve their performance. Key features include leaderboards, contest management, reward management, activity tracking, badge management, reporting, predictive analytics, results tracking, and so much more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sales teams looking for a robust performance management platform that helps measure and report employee performance

Audience

Serves contact centers across the world.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Heyday Now
Founded: 2020
United States
www.heydaynow.com

Company Information

nGUVU
Founded: 2015
Canada
www.nguvu.com

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Categories

Categories

Gamification Features

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Integrations

No info available.

Integrations

No info available.
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Claim Heyday Now and update features and information
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