nGAGEMENTnGUVU
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Related Products
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About
Gamifying your metric goals improves engagement by challenging the users to beat their opponents and earn rewards. Rewarding the reps when they meet a goal or win a challenge incentivises users to do better than average. Employees don’t fail to achieve goals because they don’t want to succeed or because goals are too hard or unrealistic. The truth is most employees fail because they don’t have a clear understanding of the goals themselves, and they don’t know where to start! Heyday Now showcases goals and KPI’s in a way that simplifies the expectation and clearly defines manageable steps to success. In fact, employees can be an active participant in setting their own goals, by using leaderboards to gauge their own performance, joining weekly or daily challenges, or earning rewards and recognition based off their own performance.
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About
Recognized as a trusted provider of cutting-edge gamification and employee engagement software solutions, nGUVU leverages behavioral analytics and machine learning to create sustained agent engagement for contact centers. With its mission to revolutionize the contact center industry, nGUVU's engagement solution helps build a better everyday work experience for agents. Powerful and scalable, nGAGEMENT by nGUVU is a cloud-based employee engagement and gamification platform that helps motivate call center employees and improve their performance. Key features include leaderboards, contest management, reward management, activity tracking, badge management, reporting, predictive analytics, results tracking, and so much more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Sales teams looking for a robust performance management platform that helps measure and report employee performance
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Audience
Serves contact centers across the world.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHeyday Now
Founded: 2020
United States
www.heydaynow.com
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Company InformationnGUVU
Founded: 2015
Canada
www.nguvu.com
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Categories |
Categories |
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Gamification Features
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management
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Integrations
No info available.
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Integrations
No info available.
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