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About

Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.

About

Supsis AI is an all-in-one, fully AI-powered, 360° business automation and communication platform. It seamlessly integrates all major social media channels and business applications, uniting your digital ecosystem in one intelligent hub. Featuring the most advanced no-code chatbot and automation builder, it lets you design powerful workflows without coding. Its AI-driven call center and virtual PBX deliver next-generation voice, chat, and omni-channel support. With Supsis AI, you need no other software — it’s a complete ecosystem to bring any idea to life, backed by top engineers and 24/7 support. From social engagement to sales, service, and internal operations, Supsis AI is your future-proof solution to work smarter, communicate faster, and grow without limits.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to automate business cases

Audience

Businesses of all sizes seeking an AI-powered, multi-channel communication platform to automate customer service, streamline support operations, and boost engagement

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$1000
Free Version
Free Trial

Pricing

$0.03 per task/session
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The software is user-friendly, feature-rich, and highly reliable. It automates routine tasks, improves productivity, and provides excellent visibility through dashboards and reports. The implementation and support teams are responsive and helpful.
  • Herbie.ai offers an intelligent, future-ready platform that simplifies regulatory compliance, governance workflows, and digital operations. The AI-driven insights, automation capabilities, and intuitive dashboard help reduce manual effort, improve accuracy, and enable faster decision-making. It is scalable, secure, and well-suited for modern enterprises and government-focused use cases.
  • I love how Herbie.ai seamlessly bridges voice and text communication, offering a truly conversational experience for customers. Its two-way voice-enabled capabilities make interactions feel natural and effortless, enhancing customer satisfaction
  • Herbie chatbot answers quickly to the website visitors and gets their information. Its responsiveness is so good and its customer support is nice.

Cons

  • Some advanced configurations require initial training, and additional onboarding resources or tutorials would make the learning process faster for new users.
  • While the overall design is clean and functional, some interface elements could be more visually refined. Improving spacing consistency, icon clarity, and color contrast would enhance usability and make the platform feel even more modern.
  • While Herbie.ai offers conversational support via voice and text, some users may find limitations in its ability to understand complex queries or accents accurately. Additionally, reliance on AI assistants like Herbie.ai may raise concerns about data privacy and security for customers interacting with sensitive information.
  • Overall it's a good product for businesses to get more leads.

Pros & Cons from Real Users

Pros

  • The greatest advantage of Supsis AI is that it helps teachers use their time efficiently. Creating original, level-appropriate content in a short amount of time, preparing lesson plans with ease, and developing personalized materials based on students' needs becomes incredibly simple with Supsis AI. It’s not just a content generator—it also acts as a source of inspiration that supports the creative process. Its user-friendly interface makes it accessible to everyone, allowing maximum productivity without the need for technical expertise. Most importantly, it reduces teachers' workload while improving the quality of education. It saves time and offers a more productive and enjoyable working environment for educators.
  • Supsis AI has truly been a game-changer in my professional life, making my work faster and much easier. It’s not just about drafting legal documents; with its voice-enabled AI agents, chatbots, and personalized design support, it works like a fully professional assistant. Thanks to seamless website integrations, I can connect effortlessly with other platforms I use, which automates many tasks and saves me a lot of time. I can quickly search for information the way I want, create tasks, and add automations. The bulk messaging feature has made communicating with my clients incredibly practical. When it comes to scheduling, Supsis AI supports me with calendar management and timeline creation. Flexible features like form embedding allow me to fully customize my workflow. All these capabilities reduce my workload and give me the chance to focus on more strategic matters. In short, Supsis AI is not just an AI tool; it’s a true digital partner for me. Having such a comprehensive, user-friendly, and powerful support system in the legal profession is invaluable. I definitely recommend it to every legal professional!
  • With Supsis AI, I no longer have to pause and rewind match footage a hundred times — I get instant, clear insights on player performance, team patterns, and opponent tendencies. It’s not just faster; it’s smarter, sharper, and exactly what modern coaching needs.
  • What I love most about Supsis AI is how it takes the complexity out of running a business. Instead of juggling WhatsApp, Instagram, Trendyol, Ikas, emails, and phone calls separately, I can now manage everything from a single, streamlined platform. The AI doesn’t just answer customers—it understands them, nurtures leads, and makes sure no opportunity slips through the cracks. The time I save is enormous. Tasks that used to take hours now happen automatically, giving me more room to focus on strategy and sales. On top of that, the detailed reports and insights help me make smarter decisions, improve my team’s performance, and spot new growth opportunities. In short, Supsis has boosted my efficiency, increased my sales, and given me the peace of mind that every customer interaction is being handled professionally, 24/7.
  • One of the biggest advantages of Supsis AI is how it centralizes all customer communication into a single, intelligent platform. Instead of wasting time switching between WhatsApp, Instagram, emails, and marketplace chats, I can now manage everything effortlessly from one panel. This not only saves me countless hours but also ensures that I never miss a sales opportunity. Another major strength is the AI-driven automation. Supsis follows up with potential customers, reminds them about incomplete payments or expiring subscriptions, and even provides personalized responses 24/7 without requiring my constant attention. It feels like having a full sales and support team working around the clock, but without the cost. The reporting tools are another game-changer. I can instantly see which campaigns perform best, track my team’s efficiency, and identify customer trends that directly boost my sales strategy. The insights are clear, actionable, and have already increased my conversion rates. To put it simply: Supsis AI has transformed the way I manage my business. It makes customer relationships smoother, closes more deals, and increases overall profitability. If customer management and sales growth are important to you, I can confidently say that Supsis AI is the smartest investment you can make.

Cons

  • Drawbacks? Honestly, after using Supsis AI, even asking that question feels unnecessary. Every detail has been so thoughtfully designed, and it responds to every need so quickly and effectively that you start to wonder, “Is it even possible for a tool to be this good?” From its intuitive interface to the quality of the content it delivers, from its speed to its practicality—everything about it offers a flawless experience. Everything a teacher or content creator might need is brought together under one roof, without any complexity—just smooth, intelligent, and efficient support. The moment you start using Supsis AI, you realize you don’t need anything else. Because this system already thinks ahead and solves it all for you. If you haven’t tried it yet, you’re seriously missing out. This isn’t just technology—it’s a revolution. Not just 100%, but 100000% sure: once Supsis AI becomes part of your workflow, it becomes absolutely indispensable.
  • While using Supsis AI, I noticed a few minor points, but they definitely don’t overshadow my overall experience. For example, sometimes it takes a bit of time to explore all its extensive features; new users might need a short adjustment period. However, this is actually a result of its rich feature set. Another small detail is that due to its constantly evolving nature, occasional minor interface changes can happen. But this only proves that the platform is continuously improving and values user feedback by implementing it quickly. Despite these, Supsis AI’s role in lightening my workload, its speed, and accuracy completely overshadow these small details. In my opinion, the time and effort invested in using such a professional tool are absolutely worth it. In short, even the “cons” I could point out are actually signs of continuous development and commitment to quality. That’s why it remains an indispensable tool for me.
  • If I had to point out a downside, it’s that at first, the amount of data Supsis AI gives you can feel a bit overwhelming — but once you get used to it, you realize it’s one of its biggest strengths.
  • At the beginning, it took me a little time to fully tailor Supsis’ wide range of features to my business. However, what really stood out was the support team—whenever I needed help, they stepped in immediately and guided me through the process, making setup and customization much easier. So yes, there’s a small learning curve at first, but thanks to Supsis’ responsive customer support, that challenge is quickly overcome. And once everything is in place, the boost in efficiency and sales more than justifies the initial effort.
  • At first, I would say the biggest challenge was simply getting used to the wide range of features. Because Supsis AI offers so much, it can feel a little overwhelming in the beginning. However, once I customized the modules to match my business needs, everything became smooth, intuitive, and actually very flexible. Another point is that the system evolves so quickly with frequent updates that I sometimes need to adjust my workflows to take advantage of the new features. But I don’t see this as a drawback—rather, it shows how fast Supsis is innovating and how committed they are to improving the platform. In short, the so-called “downsides” are really just part of the learning curve. Once you get familiar with the system, you realize those initial complexities are what make Supsis AI such a powerful and adaptable tool.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Herbie.ai
Founded: 2018
United Arab Emirates
www.herbie.ai

Company Information

Supsis Ai
Founded: 2020
Turkey
supsis.ai

Alternatives

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Matrix42
Dialogflow

Dialogflow

Google

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Alexa Smart Properties
Facebook
Facebook Messenger
Instagram
Skype
Telegram
WhatsApp
X (Twitter)

Integrations

Alexa Smart Properties
Facebook
Facebook Messenger
Instagram
Skype
Telegram
WhatsApp
X (Twitter)
Claim Herbie.ai and update features and information
Claim Herbie.ai and update features and information
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Claim Supsis Ai and update features and information