Helpwise

Helpwise

5.0 out of 5 stars
Proton Mail

Proton Mail

Proton AG
4.6 out of 5 stars
Visit Website for Proton Mail
Helpwise Proton Mail
Helpwise:

About

Shared Inbox for your Team Email, SMS & WhatsApp accounts. Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc. As business grows, it becomes a struggle to manage customer, sales or internal emails (billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity!
Proton Mail:

About

Proton Mail is the simplest way to protect your communications with built-in end-to-end encryption. Prevent data breaches, stay compliant with regulations like GDPR and HIPAA, and earn client trust. Protected by Swiss privacy laws and trusted by over 50,000 businesses, Proton Mail keeps your business data confidential and under your control. With Proton Mail and Calendar, your team can securely manage their inbox and schedule, while your organization maintains a professional presence with support for custom email domains and personalized branding. And with the Easy Switch tool, migrating from Google or Microsoft is seamless, no IT expertise required.
Helpwise:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Proton Mail:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Helpwise:

Audience

Teams that want a shared inbox solution for email, SMS, and WhatsApp
Proton Mail:

Audience

Anyone who needs a secure email address with built-in end-to-end encryption
Helpwise:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Proton Mail:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Helpwise:

API

Offers API Not Supported
Proton Mail:

API

Offers API Not Supported
Helpwise:

Screenshots and Videos

Proton Mail:

Screenshots and Videos

Helpwise:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Proton Mail:

Pricing

$6.99/user/month
Mail Business plans include an up to 13% offer:

Mail Essentials at $6.99/month/user billed annually.

Workspace Standard at $12.99/month/user billed annually.

Workspace Premium at $19.99/month/user billed annually.
Free Version Not Supported
Free Trial Supported
Helpwise:

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Proton Mail:

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.7 / 5
support 4.5 / 5
Helpwise:

Pros & Cons from Real Users

Pros

  • Easy way to manage multiple inboxes for a team in one dashboard. Can assign messages to each other as well.
  • Love how easy it is to add inboxes for an entire team to manage and collaborate within. Streamlines support.

Cons

  • There are not any cons that I can think of for now.
  • It's a little tricky to set up and UI/ux could be updated to simplify.
Proton Mail:

Pros from Real Users

Pros

  • All tools in one place — Mail, Drive, VPN, Calendar — make work simple and efficient. Seamless sync across devices keeps everything smooth and effortless, with flexible plans for any need.
  • Trustworthy service from Switzerland. So its Europe. proton meets all legal requirements, so it is perfect for business. Availability is very good.
  • I like the fact that it was constructed around account safety and it has a fresh interface. It has a lot of features and it is quite affordable for regular users.
  • - Easy to use, - Open source, - Possible to use with a custom domain (requires a premium subscription), - Privacy orientated (something truly rare these days!)
  • The web client is great for all my needs, and ProtonMail is a privacy-respecting e-mail provider, based on Switzerland.
  • The # draw is that this is a secure, privacy-focused email alternative. It also has a very sleek interface.
  • Can encrypt if you want, or not. All settings are available and it is easy to set up everything. Have a free version that I am currently using and it is not restricted in any way. Allows for two-factor authorization.
  • ProtonMail offers encrypted emails, so it's a good option for those looking for a more private, secure email service compared to the bigger ones out there like Gmail and Outlook. It's got fairly priced options, and the free version isn't too bad either.
  • I love that my emails are end to end encrypted. I found out that Gmail reads my emails and I quickly signed up for the free version.
  • Open source Easy to use Good security and privacy Multi level security and encryption Free tier Mobile version alongside web version
Helpwise:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Proton Mail:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Helpwise:

Company Information

Helpwise
Founded: 2019
United States
helpwise.io
Proton Mail:

Company Information

Proton AG
Founded: 2014
Switzerland
proton.me/business/mail
Helpwise:

Alternatives

Front

Front

4.3 out of 5 stars
Proton Mail:

Alternatives

eM Client

eM Client

4.2 out of 5 stars
Helpwise:
Microsoft Outlook

Microsoft Outlook

Microsoft
4.7 out of 5 stars
Proton Mail:
Paubox

Paubox

5.0 out of 5 stars
Helpwise:
Loop Email

Loop Email

5.0 out of 5 stars
Proton Mail:
Greatmail

Greatmail

5.0 out of 5 stars
Helpwise:
Proton Mail:
Proton Calendar

Proton Calendar

Proton AG
5.0 out of 5 stars
Helpwise:
Mailtrim

Mailtrim

4.5 out of 5 stars
Proton Mail:
Spike

Spike

5.0 out of 5 stars
Helpwise:

Categories

Email Clients Supported
Email Management Supported
Help Desk Supported
Proton Mail:

Categories

Calendar Supported
Email Clients Supported
Email Encryption Supported
Email Hosting Supported
Email Management Supported
Encryption Supported
Helpwise:

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported
Proton Mail:

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Not Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Not Supported

Calendar Features

Calendar Sync Supported
Collaboration Tools Supported
Multi-Device Support Supported
Reminders Supported
Room Booking Not Supported
Scheduling Supported
Task Manaagement Supported

Encryption Features

Central Policy Enforcement Not Supported
Drag & Drop UI Supported
Email Encryption Supported
Encryption Key Management Supported
Endpoint Encryption Supported
File Compression Not Supported
File Encryption Supported
Full Disk Encryption Not Supported
Public Key Cryptography Supported
Tokenization / Data Masking Not Supported
Helpwise:

Integrations

Shopify Supported
Authy Not Supported
Canary Mail Not Supported
DPO Suite Not Supported
HubSpot Marketing Hub Supported
Integrately Supported
JustCall Supported
Mail Backup X Not Supported
Pipedrive Supported
Proton Pass Not Supported
ProxiedMail Not Supported
Rambox Not Supported
SSuite NetSurfer Prometheus Not Supported
Salesflare Supported
Shift Not Supported
Slack Supported
Stackreaction Supported
Stripe Supported
Zapier Supported
Zoho CRM Supported
Proton Mail:

Integrations

Shopify Supported
Authy Supported
Canary Mail Supported
DPO Suite Supported
HubSpot Marketing Hub Not Supported
Integrately Not Supported
JustCall Not Supported
Mail Backup X Supported
Pipedrive Not Supported
Proton Pass Supported
ProxiedMail Supported
Rambox Supported
SSuite NetSurfer Prometheus Supported
Salesflare Not Supported
Shift Supported
Slack Not Supported
Stackreaction Not Supported
Stripe Not Supported
Zapier Not Supported
Zoho CRM Not Supported
Helpwise:
Claim Helpwise and update features and information
Claim Helpwise and update features and information