Squad

Squad

Squad AI
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About

With HelpSquad, you will never miss a lead again. Our chat agents will capture leads around-the-clock. When you sign up for HelpSquad, our team will work to gain an in-depth understanding of your business and then use that information to provide your customers with unmatched support. We can answer your customers’ questions in real-time and convert inquiries into sales. If you want your team to manage chats during business hours, our agents can handle nights and weekends, no problem! We’ll even be available if your team misses a chat. We’re up to 50x cheaper than hiring a full-time receptionist! HelpSquad 24-7 managed live chat service starts at as little as $185/month! Our vision is to bring superior, affordable, and tailored 24/7 customer service to every business, regardless of size or industry. We’ll train chat support agents assigned to your business for you. You’ll also have the comfort of knowing that they will be there to provide your customers with around-the-clock support.

About

See what parts of your business are doing great and what needs a fix. Make data-driven decisions to drive your business forward. Squad checks for edge case scenarios ensuring your test coverage meets the highest standards of quality. Squad shows you options so you can choose the winner. It's like having a super-smart helper that does the hard work for you. Manage different projects for every part of your business, all in one place. Using AI, Squad turns raw user feedback into actionable opportunities, identifying trends and areas for improvement, while saving you sifting through mountains of data. Get top down visibility and guidance, ensuring your team is aligned and focused on the most impactful tasks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to outsource chat support experts to improve their support services

Audience

Businesses wanting a product strategy tool for customer needs

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$185 per month
Free Version Not Supported
Free Trial Supported

Pricing

$70 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

HelpSquad
Founded: 2014
United States
helpsquad.com

Company Information

Squad AI
Founded: 2023
United Kingdom
meetsquad.ai

Alternatives

Alternatives

Categories

Managed Live Chat Supported

Categories

Product Management Supported

Integrations

Asana Not Supported
Facebook Messenger Supported
Google Analytics Not Supported
Jira Not Supported
SurveyMonkey Not Supported
Trello Not Supported
Typeform Not Supported

Integrations

Asana Supported
Facebook Messenger Not Supported
Google Analytics Supported
Jira Supported
SurveyMonkey Supported
Trello Supported
Typeform Supported
Claim HelpSquad and update features and information
Claim HelpSquad and update features and information
Claim Squad and update features and information
Claim Squad and update features and information