ProProfs Knowledge BaseProProfs
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Related Products
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About
Complete help authoring tool to create CHM HTML Help files, Web Help systems, printed manuals, Adobe PDF documets, Microsoft Word documents, and ePub eBooks from a single source. If you are looking for a help authoring tool to create a CHM help file, online Web Help system, or PDF manual, you can consider HelpSmith which provides a rich feature-set from the powerful word processor to write help topics, to the built-in screenshot tool with the possibility to create help for dialog windows automatically. Using HelpSmith, you can create a CHM help file, a fully responsive Web Help system compatible with desktop computers and mobile devices, Printed Manual, PDF document, ePub eBook, and Microsoft Word document from a single source help project. You can write topic content using a built-in word processor that includes a spell checker with dictionaries available for many languages.
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About
ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Writers, companies and developers requiring a help authoring tool to create help files, manuals, and documentation
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Audience
Companies of all sizes that want a knowledge management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$199 one-time payment
Free Version
Free Trial
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Pricing
$6 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHelpSmith
Founded: 2010
Canada
www.helpsmith.com
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Company InformationProProfs
Founded: 2006
United States
www.proprofs.com
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Alternatives |
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Categories |
Categories |
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Software Documentation Features
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Google Analytics
Adobe Document Cloud
C++Builder
Delphi
Disqus
Facebook
Freshdesk
Git
Jira
Jira Work Management
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Integrations
Google Analytics
Adobe Document Cloud
C++Builder
Delphi
Disqus
Facebook
Freshdesk
Git
Jira
Jira Work Management
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