eStoreCheck

eStoreCheck

eStoreMedia
+
+

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About

HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.

About

eStoreCheck is the only digital shelf monitoring platform that is AI‑empowered to provide enhanced, predictive analytics for brands who sell online. It delivers timely, complete category insights, with dynamic benchmarking and unrivalled scalability across 1,000s of online retailers in the world’s largest e‑commerce markets. It allows you to spot gaps on the digital shelf and prioritize actions, measure performance and create winning strategies. eStoreCheck creates internal focus on critical e‑commerce KPIs including Availability, Content, Price & Promotions, Search Performance, and Ratings & Reviews. Integrating with eStoreContent, it allows for rapid and automated content deployment across multiple e‑retail sites and online marketplaces.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a Customer Service solution

Audience

Businesses searching for a digital shelf monitoring platform to win more sales in online stores

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Such a good way to implement multiple methods for support chats. Really cool idea and super simple to set up.

Cons

  • I wish there was more integration options available for live chat.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

HelpShelf
United Kingdom
helpshelf.co

Company Information

eStoreMedia
Founded: 2009
United Kingdom
www.estoremedia.com/estorecheck

Alternatives

Shelf

Shelf

Shelf.io

Alternatives

ShelfSync

ShelfSync

HelloHorizon
RSi Analytics Platforms

RSi Analytics Platforms

Retail Solutions
XPLN Suite

XPLN Suite

XPLN GmbH

Categories

Customer Service Supported

Categories

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Abhisi Help Desk Supported
Chaport Supported
Continually Supported
Crisp Supported
Customerly Supported
Dashly Supported
Facebook Messenger Supported
Freshchat Supported
Freshdesk Supported
Gist Supported
Gorgias Supported
Help Scout Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Kayako Supported
Quriobot Supported
Zendesk Supported
eStoreContent Not Supported
tawk.to Supported

Integrations

Abhisi Help Desk Not Supported
Chaport Not Supported
Continually Not Supported
Crisp Not Supported
Customerly Not Supported
Dashly Not Supported
Facebook Messenger Not Supported
Freshchat Not Supported
Freshdesk Not Supported
Gist Not Supported
Gorgias Not Supported
Help Scout Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Kayako Not Supported
Quriobot Not Supported
Zendesk Not Supported
eStoreContent Supported
tawk.to Not Supported
Claim HelpShelf and update features and information
Claim HelpShelf and update features and information
Claim eStoreCheck and update features and information
Claim eStoreCheck and update features and information