beComap

beComap

GlobeCo
+
+

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About

HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.

About

We build highly defined custom navigation applications which can be equipped with real time support and integrated with your web and smartphone apps to help users find their way. Users can locate their destination or any service within the building or campus conveniently using the indoor map. The navigation engine that works in the background is highly sophisticated yet simple. Be it finding the way, deciding the shortest route or making a plan within the building, navigation is made effective with our solutions. Simply by knowing the source and destination the user will be able to find the most convenient route to pick to their destination. With an advanced hardware support automatic navigation can be provided to the user from their current location to a desired point.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a Customer Service solution

Audience

Businesses wanting a powerful Indoor Mapping platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Such a good way to implement multiple methods for support chats. Really cool idea and super simple to set up.

Cons

  • I wish there was more integration options available for live chat.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

HelpShelf
United Kingdom
helpshelf.co

Company Information

GlobeCo
Founded: 2016
India
becomap.com/products/indoor-mapping/

Alternatives

Shelf

Shelf

Shelf.io

Alternatives

ShelfSync

ShelfSync

HelloHorizon
RSi Analytics Platforms

RSi Analytics Platforms

Retail Solutions
INDOAR

INDOAR

VIEWAR

Categories

Customer Service Supported

Categories

Indoor Mapping Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Abhisi Help Desk Supported
Chaport Supported
Chatra Supported
Collect.chat Supported
Crisp Supported
Customerly Supported
Drift Supported
Facebook Messenger Supported
Freshchat Supported
Gist Supported
Gorgias Supported
Help Scout Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Kayako Supported
Quriobot Supported
Wix Answers Supported
Zendesk Supported

Integrations

Abhisi Help Desk Not Supported
Chaport Not Supported
Chatra Not Supported
Collect.chat Not Supported
Crisp Not Supported
Customerly Not Supported
Drift Not Supported
Facebook Messenger Not Supported
Freshchat Not Supported
Gist Not Supported
Gorgias Not Supported
Help Scout Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Kayako Not Supported
Quriobot Not Supported
Wix Answers Not Supported
Zendesk Not Supported
Claim HelpShelf and update features and information
Claim HelpShelf and update features and information
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Claim beComap and update features and information