Store360

Store360

Vision Group Retail
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About

HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.

About

Store360 is an AI-powered retail execution platform from Vision Group Retail that helps brands and retailers gain real-time visibility into what is actually happening on store shelves. It enables field representatives to capture shelf photos through a mobile app and receive immediate, data-driven insights on product assortment, pricing, promotions, and placement. Using advanced image recognition, it identifies products down to the SKU level, flags compliance issues such as out-of-stocks or display gaps, and guides teams on corrective actions before they leave the store. It automatically measures key retail KPIs like share of shelf, planogram compliance, and on-shelf availability, while custom dashboards provide visibility across stores, reps, and retail partners. Store360 is designed to replace manual audits by automating data collection and analysis, improving accuracy and speeding up decision-making across large retail networks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a Customer Service solution

Audience

Consumer packaged goods brands, retailers, and field sales teams that need AI-driven shelf monitoring to improve in-store execution and sales performance

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Such a good way to implement multiple methods for support chats. Really cool idea and super simple to set up.

Cons

  • I wish there was more integration options available for live chat.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

HelpShelf
United Kingdom
helpshelf.co

Company Information

Vision Group Retail
United States
visiongroupretail.com/products/store360

Alternatives

Shelf

Shelf

Shelf.io

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InfiViz

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ShelfSync

ShelfSync

HelloHorizon
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Trax

Trax Retail
RSi Analytics Platforms

RSi Analytics Platforms

Retail Solutions

Categories

Customer Service Supported

Categories

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Abhisi Help Desk Supported
Continually Supported
Crisp Supported
Customerly Supported
Dashly Supported
Drift Supported
Facebook Messenger Supported
Freshchat Supported
Freshdesk Supported
Gist Supported
Gorgias Supported
Help Scout Supported
HelpCrunch Supported
HubSpot Customer Platform Supported
Intercom Supported
Quriobot Supported
Wix Answers Supported
Zendesk Supported
Zoho Desk Supported
tawk.to Supported

Integrations

Abhisi Help Desk Not Supported
Continually Not Supported
Crisp Not Supported
Customerly Not Supported
Dashly Not Supported
Drift Not Supported
Facebook Messenger Not Supported
Freshchat Not Supported
Freshdesk Not Supported
Gist Not Supported
Gorgias Not Supported
Help Scout Not Supported
HelpCrunch Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Quriobot Not Supported
Wix Answers Not Supported
Zendesk Not Supported
Zoho Desk Not Supported
tawk.to Not Supported
Claim HelpShelf and update features and information
Claim HelpShelf and update features and information
Claim Store360 and update features and information
Claim Store360 and update features and information