Related Products
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About
HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.
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About
SiteLucent monitors and visualizes your brands' digital shelf data and notifies you when unexpected changes occur. We help eCommerce, sales & marketing teams drive more value from their digital shelf data. Get notified of retailers, third-party(3P) sellers, and competitors changing eCommerce prices. Ensure resellers carry the right products on the right channels. Get automated stock-out reports and be notified when a retailer has no stock available. Monitor retail search placement and make your listings rise to the top of retail search results. Use digital content scorecards to optimize product page content, at scale. Analyze all product reviews in one place and leverage customer feedback. Learn how to generate and analyze product reviews for your brands on all eCommerce channels. From custom content scorecards and dashboards to personalized support, flexibility is paramount to our software and people.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses searching for a Customer Service solution
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Audience
Brand manufacturers and businesses interested in a solution to analyze online product presentation and visibility
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$25 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationHelpShelf
United Kingdom
helpshelf.co
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Company InformationSiteLucent
Netherlands
www.sitelucent.com
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Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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Business Intelligence Features
Ad Hoc Reports
Supported
Benchmarking
Supported
Budgeting & Forecasting
Not Supported
Dashboard
Supported
Data Analysis
Not Supported
Key Performance Indicators
Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Supported
Predictive Analytics
Not Supported
Profitability Analysis
Not Supported
Strategic Planning
Supported
Trend / Problem Indicators
Supported
Visual Analytics
Supported
Multi-Channel eCommerce Features
Catalog Management
Supported
Channel Management
Supported
Data Synchronization
Not Supported
Email Marketing
Supported
Inventory Management
Supported
Marketplace Integration
Not Supported
Mobile Commerce
Not Supported
Order Management
Not Supported
Promotions Management
Supported
Returns Management
Supported
SEO Management
Supported
Shopping Cart
Supported
Social Commerce
Not Supported
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Integrations
Abhisi Help Desk
Supported
Amazon
Not Supported
Chaport
Supported
Chatra
Supported
Continually
Supported
Customerly
Supported
Dashly
Supported
Facebook Messenger
Supported
Freshchat
Supported
Freshdesk
Supported
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Integrations
Abhisi Help Desk
Not Supported
Amazon
Supported
Chaport
Not Supported
Chatra
Not Supported
Continually
Not Supported
Customerly
Not Supported
Dashly
Not Supported
Facebook Messenger
Not Supported
Freshchat
Not Supported
Freshdesk
Not Supported
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