Related Products
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About
HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.
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About
SiteLucent monitors and visualizes your brands' digital shelf data and notifies you when unexpected changes occur. We help eCommerce, sales & marketing teams drive more value from their digital shelf data. Get notified of retailers, third-party(3P) sellers, and competitors changing eCommerce prices. Ensure resellers carry the right products on the right channels. Get automated stock-out reports and be notified when a retailer has no stock available. Monitor retail search placement and make your listings rise to the top of retail search results. Use digital content scorecards to optimize product page content, at scale. Analyze all product reviews in one place and leverage customer feedback. Learn how to generate and analyze product reviews for your brands on all eCommerce channels. From custom content scorecards and dashboards to personalized support, flexibility is paramount to our software and people.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses searching for a Customer Service solution
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Audience
Brand manufacturers and businesses interested in a solution to analyze online product presentation and visibility
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$25 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHelpShelf
United Kingdom
helpshelf.co
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Company InformationSiteLucent
Netherlands
www.sitelucent.com
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Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Business Intelligence Features
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Multi-Channel eCommerce Features
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
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Integrations
Abhisi Help Desk
Amazon
Cdiscount
Chatra
Collect.chat
Continually
Crisp
Drift
Facebook Messenger
Freshchat
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Integrations
Abhisi Help Desk
Amazon
Cdiscount
Chatra
Collect.chat
Continually
Crisp
Drift
Facebook Messenger
Freshchat
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