Related Products
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About
HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.
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About
Get your product into the cart and boost online conversions. Link directly from your product page to your retailer’s. Link to multiple retailers per product, or just your preferred. Connect customers to the nearest shelf and help them buy from a local retailer on the spot. Click & collect or walk in - your brick-and-mortar channels are fully supported. Analyze retailer performance and click-to-buy conversions across your entire range. We take care of all the direct links and maintenance. Sit back and let our product spider do the hard work.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses searching for a Customer Service solution
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Audience
Businesses searching for a platform to convert their consumer web traffic into sales
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$25 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$749 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHelpShelf
United Kingdom
helpshelf.co
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Company InformationNextchannel
Australia
www.nextchannel.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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Integrations
Abhisi Help Desk
Supported
Chaport
Supported
Collect.chat
Supported
Commerce Vision
Not Supported
Crisp
Supported
Customerly
Supported
Dashly
Supported
Freshdesk
Supported
Gist
Supported
Gorgias
Supported
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Integrations
Abhisi Help Desk
Not Supported
Chaport
Not Supported
Collect.chat
Not Supported
Commerce Vision
Supported
Crisp
Not Supported
Customerly
Not Supported
Dashly
Not Supported
Freshdesk
Not Supported
Gist
Not Supported
Gorgias
Not Supported
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