Market360eClerx
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Related Products
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About
HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.
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About
Market360 is an AI-powered digital shelf analytics platform that helps brands, manufacturers, retailers, and distributors win across every stage of the online customer journey by providing real-time insights and actionable recommendations on product visibility, pricing, promotions, content, and keyword performance, reviews and sentiment, share of search, and seller health across marketplaces and channels. Built with advanced analytics and GenAI-assisted tools, the software monitors compliance with brand and channel standards, benchmarks competitive activity, tracks prices and buy-box wins, and alerts teams to content gaps or pricing violations so businesses can continually optimize their digital shelf performance. Market360βs customizable dashboards and KPI tracking span global markets, offer deep competitive benchmarking and trend analysis, and support marketplace management with modular monitoring tailored to business needs and scalable delivery options.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses searching for a Customer Service solution
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Audience
Ecommerce, retail, and brand teams wanting a tool to increase product visibility, optimize pricing and content, and drive online sales performance across channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$25 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHelpShelf
United Kingdom
helpshelf.co
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Company InformationeClerx
Founded: 2000
India
eclerx.com/products/market360/
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Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Dashly
Drift
Facebook Messenger
Freshdesk
Gist
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Integrations
Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Dashly
Drift
Facebook Messenger
Freshdesk
Gist
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