HelpNow AutoMSP vs. dinCloud Comparison


HelpNow AutoMSP Bespin Global	dinCloud	+	+
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		Related Products Site24x7 ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide. 894 Ratings Visit Website TruGrid TruGrid SecureRDP secures access to Windows desktops and applications from any location. It is a DaaS solution that employs a Zero Trust model without firewall exposure. 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Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards. 3,069 Ratings Visit Website CloudZero CloudZero is the leader in proactive cloud cost efficiency. We enable engineers to build cost-efficient software without slowing down innovation. CloudZero's next-generation cloud cost optimization platform automates the collection, allocation, and analysis of cloud costs to uncover savings opportunities and improve unit economics. We are the only platform that enables companies to understand 100% of their operational cloud spend and take an engineering-led approach to optimizing that spend. CloudZero is used by industry leaders worldwide, such as Coinbase, Klaviyo, Miro, Nubank, and Rapid7. 48 Ratings Visit Website Syncro Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably. Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and seamless support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations. 538 Ratings Visit Website ManageEngine OpManager OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making. 1,592 Ratings Visit Website Guardz Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native framework designed for operational efficiency. Our identity-centric approach connects the dots across vectors, reducing the gaps that siloed tools leave behind so MSPs can see, understand, and act on user risk in real time. 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Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t. 259 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 672 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 3,945 Ratings Visit Website
About HelpNow AutoMSP from Bespin Global is an AI-based cloud operations automation solution that uses multiple collaborative Agentic AI agents to automate more than 80 % of routine cloud management tasks across environments like AWS and Kubernetes, helping organizations reduce manual work, accelerate operational workflows, and improve efficiency without requiring deep engineering expertise. It interprets natural-language requests, analyzes issues, and executes real cloud operations, from resource provisioning and configuration to scheduled backups, monitoring, log analysis, and reporting, by applying Bespin’s real-world cloud operational processes and over 400 prebuilt automation templates. It incorporates patented Context Priming and Context Anchoring technologies, so AI maintainsa consistent understanding and stays within defined task scopes, enabling reliable execution similar to a human engineer while reducing repetitive workload.	About dinCloud is a Cloud Services Provider (CSP) that helps organizations rapidly migrate to the cloud through a strong network of Value Added Resellers (VARs) and Managed Service Providers (MSPs). Each customer’s hosted private cloud offers hosted workspaces and cloud infrastructure that the customer controls through direct and open access. dinCloud’s subscription-based services are tailored to ﬁt a range of business models resulting in reduced cost, enhanced security, control, and productivity.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Cloud operations, DevOps, and IT teams that need AI-driven automation to streamline and scale cloud management without heavy manual effort or deep specialist knowledge	Audience SMBs, IT firms and resellers, software vendors, Mergers and Acquistions , BYOD
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Bespin Global Founded: 2015 South Korea www.bespinglobal.com/automsp/	Company Information dinCloud United States dincloud.com
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Categories Cloud Management MSP	Categories Business Continuity Cloud Management Cloud Storage IT Management MSP Network Troubleshooting Patch Management Remote Desktop Virtual Machine Virtualization
	Cloud Management Features Access Control Billing & Provisioning Capacity Analytics Cost Management Demand Monitoring Multi-Cloud Management Performance Analytics SLA Management Supply Monitoring Workflow Approval MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Show More Features Business Continuity Features Backup Log Backup Scheduling Compression Continuous Backup Encryption Incremental Backup Local Server Options Multiple System Support Remote Server Options Secure Data Storage Web Access / Restoration Cloud Storage Features Access Control Archiving & Retention Backup Data Migration Data Synchronization Encryption File Sharing Version Control IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Network Troubleshooting Features Alerts / Escalation Bandwidth Troubleshooting Change Management Configuration Management Connectivity Management Data Visualization Historical Audit Mobile Network Troubleshooting Network Analysis Network Monitoring Patch Management Features Alerts/Notifications Automatic Approval Automatic Patch Deployment Automatic Scans Compliance Management Custom Patches Dashboard Network Wide Management Patch Prioritization Patch Testing Remote Access/Control Vulnerability Scanning Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Virtual Machine Features Backup Management Graphical User Interface Remote Control VDI Virtual Machine Encryption Virtual Machine Migration Virtual Machine Monitoring Virtual Server Virtualization Features Archiving & Retention Capacity Monitoring Data Mobility Desktop Virtualization Disaster Recovery Namespace Management Performance Management Version Control Virtual Machine Monitoring
Integrations Amazon Web Services (AWS) Kubernetes View All 2 Integrations	Integrations Amazon Web Services (AWS) Kubernetes
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