HelpGent

HelpGent

SovWare
SENTRAVA AI

SENTRAVA AI

SENTRAVA LLC
+
+

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About

HelpGent is a WordPress plugin for creating conversational, multi-step forms and managing customer conversations from a site's WordPress dashboard. Visitors can respond by text, voice recording, video, or screen recording; site teams review submissions and reply asynchronously. Forms can show questions one at a time, use conditional logic, appear as floating bubbles, and capture incomplete responses. The plugin includes a customer portal and an inbox for managing responses, with guest access through email links. Use cases include support requests, lead capture, client onboarding, job applications, feedback, testimonials, and pre-qualification. Paid plans add expanded form and recording capabilities, response summaries, lead collection, and integrations such as Google Drive and Bunny Storage. HelpGent is installed within WordPress, and supported storage connections can be used to handle media.

About

SENTRAVA AI is a web-based website monitoring service for WordPress care-plan agencies and managed IT providers responsible for client websites. It checks sites on a schedule for HTTP availability, response time and SSL certificate status, then sends email alerts for confirmed downtime and recovery, plus SSL expiry reminders. Eligible paid plans support one-minute checks, and reminders are sent 30, 14, 7 and 1 days before expiry. Teams can review check history, assign incident ownership and add timestamped troubleshooting notes. SENTRAVA AI prepares client-facing incident reports with optional AI-assisted drafts for staff to edit and approve, and exports white-label PDFs on paid plans. Team roles and an audit trail support shared workflows. Monitoring runs externally using a site's web address, without a WordPress plugin, and supports WordPress, Shopify, Wix, Webflow and custom sites.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

WordPress website owners, businesses, recruiters, agencies, and support teams.

Audience

Web agencies and managed IT providers that host or manage client websites

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$0
The free version includes limited features. Paid annual plans start at $79/year for one site, and lifetime licenses start at $199 one-time. Features and site limits vary by plan.
Free Version Supported
Free Trial Not Supported

Pricing

$2/site/month
A free plan and free trial are available. Pay as you go starts at $2/site/month. Paid plans include white-label PDF exports.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SovWare
Founded: 2017
Bangladesh
wpwax.com/helpgent/

Company Information

SENTRAVA LLC
Founded: 2026
United States
sentravaai.com

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Categories

Categories

Website Monitoring Supported

Integrations

Google Drive Supported

Integrations

Google Drive Not Supported
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