HelpGent

HelpGent

SovWare
Leadfire

Leadfire

Leadfire Digital Limited
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About

HelpGent is a WordPress plugin for creating conversational, multi-step forms and managing customer conversations from a site's WordPress dashboard. Visitors can respond by text, voice recording, video, or screen recording; site teams review submissions and reply asynchronously. Forms can show questions one at a time, use conditional logic, appear as floating bubbles, and capture incomplete responses. The plugin includes a customer portal and an inbox for managing responses, with guest access through email links. Use cases include support requests, lead capture, client onboarding, job applications, feedback, testimonials, and pre-qualification. Paid plans add expanded form and recording capabilities, response summaries, lead collection, and integrations such as Google Drive and Bunny Storage. HelpGent is installed within WordPress, and supported storage connections can be used to handle media.

About

Leadfire turns website visitors into qualified leads using an AI-powered chat assistant that works on any website, with a verified WordPress plugin available for easy WordPress setup. Instead of making prospects fill out static forms, Leadfire starts a natural conversation, answers common questions, captures key contact details, and qualifies each enquiry while the visitor is still engaged. It can collect names, phone numbers, email addresses, job details, location, timeframe, and buying intent, then send a clear lead summary straight to WhatsApp so you can follow up fast. With 24/7 instant replies, customisable questions and responses, structured lead capture, and conversion analytics, Leadfire helps service businesses stop missing enquiries, improve lead quality, and turn more of their existing website traffic into real opportunities.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

WordPress website owners, businesses, recruiters, agencies, and support teams.

Audience

Website Owners, Small Businesses, Service Based Business

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
The free version includes limited features. Paid annual plans start at $79/year for one site, and lifetime licenses start at $199 one-time. Features and site limits vary by plan.
Free Version Supported
Free Trial Not Supported

Pricing

£29.99
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Really easy to install - just downloaded the plugin, uploaded it to my website - put the token and the chat started loading up on my website. Been on there just over a month, and have had 45 leads out of 122 conversations. Just for comparison - my contact form gave me about 5 leads a month. I was hesitant at first - but its a game changer.

Cons

  • Not much - it does its job really well and haven't had any issues really. Really happy with performance. Was hesitant to pay £30 a month - but after the first few leads it really is a no brainer.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SovWare
Founded: 2017
Bangladesh
wpwax.com/helpgent/

Company Information

Leadfire Digital Limited
Founded: 2025
United Kingdom
www.leadfire.net

Alternatives

No Alternatives

Alternatives

Conferbot

Conferbot

Netraga
GhostChat

GhostChat

The Chat Widget LLC

Categories

Categories

Chatbot Supported

Integrations

Google Drive Supported
WordPress Not Supported

Integrations

Google Drive Not Supported
WordPress Supported
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