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About

Help+Manual is a full featured documentation tool that is as easy to use as a word processor, yet much more powerful, it gives you the power of a true WYSIWYG XML editor and puts all the tools that you need at your fingertips. This is combined with powerful features for generating and editing help and documentation files, including full support for multimedia and complex modular projects. Whether you publish documentation for desktop or mobile, iOS or Android, Windows help or PDF user manuals, it is always a breeze with Help+Manual! But single source is much more than just outputting the same information to different formats. Mark content with conditional tags to create different outputs for each publishing channel, no post-processing is required. Help+Manual handles the complexities of documentation generation for you. Power users, however, can get under the hood and manipulate topic and layout templates and more. Help+Manual gives you the best of both worlds.

About

ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies, developers and content creators requiring a documentation tool for generating and editing help and documentation files

Audience

Companies of all sizes that want a knowledge management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€498 one-time payment
Free Version
Free Trial

Pricing

$6 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.7 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Help+Manual
Austria
www.helpandmanual.com/index.html

Company Information

ProProfs
Founded: 2006
United States
www.proprofs.com

Alternatives

Alternatives

GenHelp

GenHelp

FraserSoft
Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
Xeditor

Xeditor

Fabasoft Xpublisher
PHPKB

PHPKB

Chadha Software Technologies
Bit.ai

Bit.ai

Bit Tech Labs

Categories

Categories

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Adobe RoboHelp
DeepL
Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Microsoft 365
Microsoft Word
Olark
SnapEngage
SnipSVG
Tidio
Visual Studio
Wufoo
XML
Zendesk

Integrations

Adobe RoboHelp
DeepL
Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Microsoft 365
Microsoft Word
Olark
SnapEngage
SnipSVG
Tidio
Visual Studio
Wufoo
XML
Zendesk
Claim Help+Manual and update features and information
Claim Help+Manual and update features and information
Claim ProProfs Knowledge Base and update features and information
Claim ProProfs Knowledge Base and update features and information