ProProfs Knowledge BaseProProfs
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Related Products
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About
The Help Generator provides help authoring tools to create chm help files, browser based help and printed user documentation. The modern, Office style, help editing environment has many features to make you highly productive and guarantee quality output. Edit using WYSIWYG (HTML) Help Editor with the modern Windows fluent ribbon. Use the Help Generator help authoring software to create the standard windows help files, also called chm files or compiled html help file, and browser based help for any windows application. The Help Generator add-in makes for each form in your application a descriptive topic page which include a title, screenshot with image map and sections for all controls. The pages generated by the add-in are been automatically integrated with your application so that you have instant F1 support for context sensitive help. Add-in versions are available for Visual Studio .NET, Visual Basic 6 and Microsoft Access.
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About
ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for a high productivity help authoring tool to create chm and browser based help
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Audience
Companies of all sizes that want a knowledge management solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$37 one-time payment
Free Version
Not Supported
Free Trial
Supported
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Pricing
$6 per user per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationHelp Generator
Founded: 1997
United States
www.helpgenerator.com
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Company InformationProProfs
Founded: 2006
United States
www.proprofs.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Software Documentation Features
Access Roles / User Permissions
Not Supported
Automatic Documentation Generation
Not Supported
Collaboration Tools
Supported
Docs Web Hosting
Not Supported
Feedback Capture
Not Supported
Markdown Support
Not Supported
Multiple Formats Support
Not Supported
Multiple Versions Support
Not Supported
reStructured Text Support
Not Supported
Version Control
Supported
Webhooks
Supported
WYSIWIG Editor
Not Supported
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Integrations
Apache OpenOffice
Supported
Freshdesk
Not Supported
Google Analytics
Not Supported
Jira
Not Supported
Jira Work Management
Not Supported
LiveChat
Not Supported
Microsoft Access
Supported
Olark
Not Supported
SnapEngage
Not Supported
Tidio
Not Supported
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Integrations
Apache OpenOffice
Not Supported
Freshdesk
Supported
Google Analytics
Supported
Jira
Supported
Jira Work Management
Supported
LiveChat
Supported
Microsoft Access
Not Supported
Olark
Supported
SnapEngage
Supported
Tidio
Supported
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