Hello Patient vs. iTRUST Comparison


Hello Patient	iTRUST	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website RXNT RXNT is an ambulatory healthcare technology pioneer that empowers medical practices and healthcare organizations to succeed and scale through innovative, data-backed, AI-powered software. Our fully-integrated, ONC-certified suite of medical software—like Clinical EHRs, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal, and more—optimizes clinical outcomes and RCM for your practice. Used by tens of thousands of medical professionals—from large physician practices to medical billing companies—to drive growth, streamline business operations, and improve patient care across all 50 U.S. states. Our unified “Full Suite” system employs a secure, central database so your data passes through every product in real-time from anywhere, and more than 135 million prescriptions have been transmitted and over $10 billion in claims have been processed using RXNT. 552 Ratings Visit Website Modento Our cloud-based, user-friendly patient communication and engagement platform is a truly all-in-one solution to the everyday needs of your dental practice. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! Modento seamlessly layers on top of your Practice Management System to improve your daily efficiency and save your staff hours of time scanning documents and making phone calls. Modento is helping offices across the country improve their case acceptance, acquire and retain more patients, and increase their profitability. Visit our website to schedule your free demo today and see how Modento can make your life easier. 495 Ratings Visit Website AdvancedMD AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. AI-generated pre-visit summaries, insurance card capture, and AI Narrative Insights automate clinical, financial, and administrative workflows. AdvancedMD enables providers to focus on patient care by minimizing repetitive tasks. The platform supports revenue cycle management via a multi-clearinghouse model — including Waystar — improving billing accuracy and cash flow. Password Breach Detection and secure AWS cloud hosting keep practice data protected and accessible from any device, anywhere. It delivers an integrated, intelligent solution that enhances productivity, patient outcomes, and practice performance. 2 Ratings Visit Website WaitWell WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes. 209 Ratings Visit Website Aesthetic Insight Aesthetic Insight is a cloud-based, HIPAA-compliant, all-in-one software solution purpose-built for medical spas and aesthetic clinics that consolidates scheduling, online booking, point-of-sale, memberships/packages, automated digital intake and consent forms, custom treatment charting, integrated ecommerce, automated marketing campaigns, and client engagement tools into a single platform. It enables clinics to offer online booking with resource-based availability, digitize their intake, consent, and after-care workflows, manage bundled service and product memberships with automated billing, sell products online through an integrated store, and nurture client relationships through tailored marketing messages and campaigns, all while centralizing front-desk operations, treatment records, and inventory under one interface. The system also supports calendar management, client segmentation, automated reminders, and tracking of package redemption. 10 Ratings Visit Website Numa Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today. 14 Ratings Visit Website Bigly Sales Bigly Sales is a fully managed AI outbound calling platform designed for revenue teams that want to automate lead outreach while centralizing compliance, telephony infrastructure, and CRM integration. The platform handles number purchasing, carrier registration, whitelisting, local presence dialing, call routing, and campaign setup before calls are placed. Bigly includes system-level TCPA and state-rule enforcement, including opt-out suppression, dialing-window controls, and other calling restrictions configured into campaign execution. AI agents can call leads, qualify prospects, schedule appointments, trigger SMS messages, transfer calls to human representatives, and send information back into connected CRM systems. After each interaction, teams can access transcripts, recordings, dispositions, qualification responses, conversion events, and campaign-level performance reporting. 7 Ratings Visit Website Acuity Scheduling Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things. 6,335 Ratings Visit Website XpertCoding XpertCoding is an AI-powered medical coding software by XpertDox that uses advanced AI, natural language processing (NLP), and machine learning to code medical claims automatically within 24 hours. It automates the coding process, enabling faster and more accurate claims submissions to maximize financial gains for healthcare organizations. Features include minimal human supervision, easy EHR connectivity, flexible cost structure, a significant reduction in denials and coding costs, a HIPAA-compliant business intelligence platform, risk-free implementation with no initial fee and a free first month, and higher coding accuracy. XpertCoding's autonomous coding solution helps healthcare providers and organizations get paid faster, accelerating the revenue cycle and allowing them to focus on patient care. Opt for XpertCoding for a reliable and accurate medical coding software solution for your practice. 42 Ratings Visit Website
About Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff. At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances. When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.	About Optometry cloud EHR and automated PM. Lower your stress & grow your business. Annual discounts & no contracts. Created by ODs for ODs. Optometry Cloud EHR and Practice Management System iTrust is the most efficient, modern, and cost-effective cloud-based EHR and Practice Management software in the industry today! iTrust’s all-in-one system streamlines patient care and enhances office performance to save you time and money. With every tool and feature included at a price that is unmatched, it’s easy to make the switch and see how iTrust is shaking up the competition and raising the standards! Access your secured account anywhere via desktop, tablet, or smart phone. Easily add real time schedule to your website, and allow your patients to book anywhere. Unlimited 2 Way Patient, patient portal access, automated patient appointment reminders, 1 year recall, order dispensing, and more. Generate itemized receipts. Customize order forms for enhanced sales and seamless transactions.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).	Audience Optometrists, eye doctors, opticians, ophthalmologists
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Usage based (per conversation). Charged per minute and conversation (for text and web chat) Free Version Not Supported Free Trial Not Supported	Pricing $83.00 per month Paid annually Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros So easy to use with affordable pricing makes for the best optical software that I have ever used!! iTrust has truly revolutionized our healthcare practice. With its user-friendly interface and robust features, it has made managing patient records and workflows a breeze. The level of security it provides is unparalleled, giving us peace of mind in handling sensitive patient data. One of the standout features of iTrust EHR is its ability to seamlessly integrate with our existing systems, saving us time and resources in the long run. The support team at iTrust is outstanding - always available to assist us promptly and professionally. I’ve use every HR in the book but when I came across iTRUST I was blown away. The ease-of-use with the pricing is unmatched. I am so happy for this company to exist I’ve already referred them two other doctors. Free optometry EHR that I was able to try for free and then set up the same day and it is very easy to use. price features intergrations communications tech support Cons I wish i could have found this software sooner thank you. There is not one thing I can say I did not like about the system kudos. I wish I could’ve found this software years ago I’ve wasted so much time with other software. I wish this company made software for other medical professions. no other professions available (my husband is a dentist)
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Hello Patient www.hellopatient.com	Company Information iTRUST Founded: 2010 United States itrust.io
Alternatives FlowHealth	Alternatives FLEX Opticians Software Optinet Software
mdhub	EyePegasus EHR EyeTcare
Ubie	i-Trust Golden Omega
DoctorConnect Adtel International	ODLink
NextGen Healthcare EHR NextGen Healthcare View All	MaximEyes First Insight View All
Categories AI Agents for Healthcare Supported AI Receptionists Supported AI Voice Agents Supported Dental Supported Dermatology Supported Healthcare AI Supported Optometry Supported Patient Engagement Supported Patient Intake Supported Patient Scheduling Supported	Categories Optometry Supported
Optometry Features Appointment Management Supported Insurance Management Not Supported Inventory Management Not Supported Patient Records Supported Recall Tracking Supported Show More Features Dental Features Appointment Management Supported Appointment Reminders Supported Claims Management Not Supported Clinical Charting Not Supported Imaging Not Supported Inventory Management Not Supported Patient Account Management Not Supported Patient Billing Supported Patient Records Management Supported Treatment Planning Not Supported Dermatology Features Claims Management Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Image Management Not Supported Inventory Management Not Supported Patient Portal Not Supported Progress Notes Not Supported Scheduling Supported Treatment Plans Not Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Not Supported Personal Health Record Supported Progress Tracking Supported Self Management Not Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Not Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported	Optometry Features Appointment Management Supported Insurance Management Supported Inventory Management Supported Patient Records Supported Recall Tracking Supported
Integrations AdvancedMD Supported Covetrus Pulse Supported EPIC Agent CRM Supported Freshdesk Supported HubSpot AEO Supported ModMed Supported Veradigm EHR Supported Zenoti Supported athenaOne Supported eClinicalWorks Supported View All 10 Integrations	Integrations AdvancedMD Not Supported Covetrus Pulse Not Supported EPIC Agent CRM Not Supported Freshdesk Not Supported HubSpot AEO Not Supported ModMed Not Supported Veradigm EHR Not Supported Zenoti Not Supported athenaOne Not Supported eClinicalWorks Not Supported
Claim Hello Patient and update features and information Claim Hello Patient and update features and information	Claim iTRUST and update features and information Claim iTRUST and update features and information