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About

Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff. At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances. When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.

About

Convenient and instant appointment booking for your customers. Powerful and efficient scheduling for your entire business. Add online booking options for any of your services, letting customers self-schedule appointments in a few simple clicks from your website, social media, apps, POS and more. With 24/7 access to services from any device, TIMIFY clients have seen up to 60% increases in revenue. One centralised view of team schedules, synchronised across all locations, enables collaborative working no matter how complex your organisation. Arrange meetings without the hassle, while automating a range of processes, admin tasks and communications. Revolutionise the way you manage every resource across your business, from staff to rooms and equipment. For any bookable service, pre-determine which resources are essential and they will be auto-reserved every time you receive a booking.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).

Audience

A scheduling solution for teams and enterprises

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Version
Free Trial

Pricing

$39.90/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hello Patient
www.hellopatient.com

Company Information

TIMIFY
Founded: 2013
Germany
www.timify.com

Alternatives

Alternatives

DoctorConnect

DoctorConnect

Adtel International
Acuity Scheduling

Acuity Scheduling

Squarespace
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare
Sign In Scheduling

Sign In Scheduling

Sign In Solutions

Categories

Categories

Patient Scheduling Features

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Dental Features

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Dermatology Features

Claims Management
EMR / EHR
HIPAA Compliant
Image Management
Inventory Management
Patient Portal
Progress Notes
Scheduling
Treatment Plans

Optometry Features

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Engagement Features

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Integrations

AdvancedMD
Covetrus Pulse
EPIC Agent CRM
Facebook
Freshdesk
HubSpot AEO
ModMed
Motileo
Nekton.ai
Veradigm EHR
Wufoo
Zenoti
athenaOne
eClinicalWorks

Integrations

AdvancedMD
Covetrus Pulse
EPIC Agent CRM
Facebook
Freshdesk
HubSpot AEO
ModMed
Motileo
Nekton.ai
Veradigm EHR
Wufoo
Zenoti
athenaOne
eClinicalWorks
Claim Hello Patient and update features and information
Claim Hello Patient and update features and information
Claim TIMIFY and update features and information
Claim TIMIFY and update features and information