LydohZuzis LLC
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Related Products
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About
Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff.
At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances.
When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.
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About
Lydoh is a cloud-based AI front desk for independent healthcare practices, including medical, dental, veterinary, chiropractic, and med spa offices. It answers incoming calls around the clock, responds to routine questions using practice-approved information, and captures appointment, refill, and other requests for staff review. Practices can use a dedicated phone number, receive summaries of calls and missed-call text backs, send appointment reminders, and communicate with patients by text. Configurable after-hours workflows can route urgent calls to an on-call provider, while the dashboard records call and escalation activity. Lydoh is designed to avoid diagnosis and medical advice, and directs emergencies to emergency services. A Business Associate Agreement is available for eligible practices. The service includes a web dashboard and mobile access for managing practice communications.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).
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Audience
Independent medical, dental, veterinary, chiropractic and med spa practices
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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PricingUsage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$49/month
The Text plan is $49/month and does not include AI voice answering. The pricing index lists After Hours at $99/month with 300 voice minutes and Frontdesk at $249/month with 1,200 minutes; usage beyond included minutes is $0.25/minute. Other Lydoh product pages advertise a flat $199/month plan with unlimited calls and no overage. A 14-day free trial is available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHello Patient
www.hellopatient.com
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Company InformationZuzis LLC
Founded: 2026
United States
lydoh.com
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Dental Features
Appointment Management
Supported
Appointment Reminders
Supported
Claims Management
Not Supported
Clinical Charting
Not Supported
Imaging
Not Supported
Inventory Management
Not Supported
Patient Account Management
Not Supported
Patient Billing
Supported
Patient Records Management
Supported
Treatment Planning
Not Supported
Dermatology Features
Claims Management
Not Supported
EMR / EHR
Not Supported
HIPAA Compliant
Supported
Image Management
Not Supported
Inventory Management
Not Supported
Patient Portal
Not Supported
Progress Notes
Not Supported
Scheduling
Supported
Treatment Plans
Not Supported
Optometry Features
Appointment Management
Supported
Insurance Management
Not Supported
Inventory Management
Not Supported
Patient Records
Supported
Recall Tracking
Supported
Patient Engagement Features
Appointment Scheduling
Supported
Care Planning
Supported
Collaboration
Supported
Messaging
Supported
Mobile Access
Supported
Patient Education
Supported
Patient Portal
Not Supported
Personal Health Record
Supported
Progress Tracking
Supported
Self Management
Not Supported
Patient Scheduling Features
Analytics/Reporting
Supported
Approval Process Control
Not Supported
HIPAA Compliant
Supported
Mobile Access
Supported
Notifications/Alerts
Supported
Online Scheduling
Supported
Patient Communications
Supported
Patient Intake
Supported
Patient Portal
Supported
Patient Records Management
Supported
Payment Processing
Supported
Reminders
Supported
SMS Messaging
Supported
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Integrations
AdvancedMD
Supported
Covetrus Pulse
Supported
EPIC Agent CRM
Supported
Freshdesk
Supported
HubSpot AEO
Supported
Make
Not Supported
ModMed
Supported
Veradigm EHR
Supported
Zapier
Not Supported
Zenoti
Supported
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Integrations
AdvancedMD
Not Supported
Covetrus Pulse
Not Supported
EPIC Agent CRM
Not Supported
Freshdesk
Not Supported
HubSpot AEO
Not Supported
Make
Supported
ModMed
Not Supported
Veradigm EHR
Not Supported
Zapier
Supported
Zenoti
Not Supported
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