Hatch Tickets

Hatch Tickets

Hatch Tickets LTD
ReCreateX

ReCreateX

GANTNER Electronic
+
+

Related Products

  • ROLLER
    258 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Ticketsauce
    33 Ratings
    Visit Website
  • Eventgroove
    13 Ratings
    Visit Website
  • Arryved
    46 Ratings
    Visit Website
  • VoucherCart
    67 Ratings
    Visit Website
  • Datagate Telecom Billing
    12 Ratings
  • ServoDesk
    25 Ratings
    Visit Website
  • Bravo POS for Pawnbrokers
    92 Ratings
    Visit Website
  • CoachIQ
    45 Ratings
    Visit Website

About

Hatch Tickets is a UK booking and ticketing platform for leisure venues that sell timed sessions: soft play, trampoline parks, ice rinks, escape rooms, seasonal attractions and more. If people book a slot and places are limited, Hatch handles it. Each venue gets a branded booking page on its own subdomain. Payment goes straight into the venue's own Stripe account, so the venue is the merchant of record and Hatch never holds the money. Recurring sessions and one-off events, capacity limits with live availability, ticket types, add-ons, discount codes and off-peak pricing. QR tickets are scanned at the door on a phone or tablet, and a built-in till takes walk-ins on a card reader, so online and in-person reconcile. After the sale it builds the mailing list, asks visitors for a review and chases unfinished baskets. Multi-venue operators run several sites under one login, each with its own branding and Stripe account. No monthly fee. Just 3% at the point of sale.

About

If you’re looking for a ticketing management solution, ReCreateX is the way to go. ReCreateX serves as a total solution when automating museums, zoos, visitor attractions. More than 6,000 individual users make daily use of ReCreateX. ReCreateX has been designed on a modular basis, which means it can be expanded step by step. ReCreateX is suitable for use within both small and large-scale projects and can support an unlimited number of users at once, with all information delivered in ‘real-time. Moreover, the ReCreateX platform – which can be installed as a client/server application or as a hosted solution – ensures fast and accurate processing of millions of visitors each year, and since it is designed using the latest technologies, the ReCreateX software is incredibly powerful.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

UK leisure venues that sell timed sessions with limited capacity: soft play centres, trampoline parks, ice rinks, climbing centres, karting, mini-golf, escape rooms, seasonal and Christmas attractions, tastings and workshops. Typically independent, owner-operated single sites, plus small multi-site groups. The buyer is usually the owner or general manager rather than an IT team, so it has to work without a web developer or an in-house system. It suits any venue selling entry by time slot rather than open-ended admission, and anyone taking bookings online and walk-ins at the door who wants both in one place. It also fits seasonal operators, such as Christmas ice rinks, that trade for a few weeks a year

Audience

Royal museums looking for a ticketing management software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No monthly fee, 3% per booking
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 3.0 / 5
design 3.0 / 5

Pros & Cons from Real Users

Pros

  • Good attempt, but no cigar. Try again Gantner before claiming that you have a great product. The solution seems to have capacity issues both on front & backend.

Cons

  • The platform claims to deal with high loads of users that try to get tickets, but it does not do anything close to it. Yes it has a waiting row, but that's where it stops. My latest experience: being kicked out 4 times in 40 minutes independently if you are already past the waiting row or not. Then having to log in again and starting at the end of the line again.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Hatch Tickets LTD
Founded: 2026
United Kingdom
hatchtickets.co.uk

Company Information

GANTNER Electronic
Founded: 1982
Austria
www.gantner.com/product/ticketing-software-recreatex/

Alternatives

Alternatives

ProVenue

ProVenue

Tickets.com
Gatemaster

Gatemaster

Gatemaster Systems
Seatmap Pro

Seatmap Pro

Seatmap
Omnico

Omnico

Omnico Group

Categories

Ticketing Supported

Categories

Amusement Park Supported
Ticketing Supported
Zoo Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Not Supported
Concessions Management Not Supported
Customer Database Not Supported
Event Management Supported
Fundraising Management Not Supported
General Admission Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Not Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Not Supported

Integrations

Convious Not Supported
Google Supported
Mailchimp Supported
Stripe Supported

Integrations

Convious Supported
Google Not Supported
Mailchimp Not Supported
Stripe Not Supported
Claim Hatch Tickets and update features and information
Claim Hatch Tickets and update features and information
Claim ReCreateX and update features and information
Claim ReCreateX and update features and information