HappySatInvarosoft
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Related Products
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About
HappySat is a customer feedback platform built for MSPs that streamlines both CSAT (Customer Satisfaction) and NPS (Net Promoter Score) surveys through integration with PSA tools. It captures client feedback via a four-smiley-face CSAT system for everyday tickets, projects, and onboarding, while NPS surveys measure overall satisfaction. It provides real-time reporting and alerts, enabling MSPs to celebrate successes and promptly address negative responses. Seamless embedded survey functionality (via snippet code) works with major PSA systems, such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, making setup quick and centralizing feedback within existing workflows. HappySat can be used standalone or as part of Invarosoft’s Stack Saver bundles, offering comprehensive feedback collection and analysis in one platform.
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About
Vight is an AI-powered conversation intelligence platform built for Managed Service Providers (MSPs). It automatically records, transcribes, and summarizes Microsoft Teams meetings, Zoom meetings, and business phone calls, eliminating manual note-taking. AI-generated summaries, action items, and technical details sync with PSA platforms including ConnectWise Manage, HaloPSA, and Autotask. Vight also provides an AI knowledge assistant that lets users search across calls, meetings, tickets, and documentation using natural language. Additional features include AI-powered front desk and after-hours virtual agents, real-time customer context, technician verification, secure role-based access, reporting, and centralized administration. Vight improves documentation, technician productivity, operational efficiency, and customer service through AI-driven automation.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Customer-focused MSPs and service providers who want integrated, survey-based feedback (CSAT & NPS) directly within their PSA environment to enhance service quality and client retention
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Audience
IT Managed service providers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$49 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$550
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationInvarosoft
Founded: 2017
United States
www.invarosoft.com/happysat/
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Company InformationVight
Founded: 2026
United States
vight.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Autotask PSA
Supported
ConnectWise Automate
Supported
HaloPSA
Supported
Invarosoft
Supported
Kaseya 365
Supported
RepairShopr
Supported
Simplesat
Supported
Syncro
Supported
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Integrations
Autotask PSA
Not Supported
ConnectWise Automate
Not Supported
HaloPSA
Not Supported
Invarosoft
Not Supported
Kaseya 365
Not Supported
RepairShopr
Not Supported
Simplesat
Not Supported
Syncro
Not Supported
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