HappySat

HappySat

Invarosoft
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About

HappySat is a customer feedback platform built for MSPs that streamlines both CSAT (Customer Satisfaction) and NPS (Net Promoter Score) surveys through integration with PSA tools. It captures client feedback via a four-smiley-face CSAT system for everyday tickets, projects, and onboarding, while NPS surveys measure overall satisfaction. It provides real-time reporting and alerts, enabling MSPs to celebrate successes and promptly address negative responses. Seamless embedded survey functionality (via snippet code) works with major PSA systems, such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, making setup quick and centralizing feedback within existing workflows. HappySat can be used standalone or as part of Invarosoft’s Stack Saver bundles, offering comprehensive feedback collection and analysis in one platform.

About

Does scheduling meetings waste time in your day? TimeZest integrates seamlessly with ConnectWise Manage as part of your calendar, activity and ticketing workflow. Just decide when to initiate a scheduling request and let TimeZest do the rest! TimeZest is scheduling for ConnectWise Manage at its best, empowering your clients to find and book the time that works for them. Choices are made based on your team’s real-time availability, confirmed with automatic calendar invites, and followed up with non-invasive reminders. Tickets are updated automatically within ConnectWise Manage for an enjoyable, organic workflow extension, streamlining the scheduling process for faster ticket resolutions. With TimeZest, it’s truly effortless for your staff to directly schedule with clients from within ConnectWise Manage.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer-focused MSPs and service providers who want integrated, survey-based feedback (CSAT & NPS) directly within their PSA environment to enhance service quality and client retention

Audience

Companies that need a scheduling solution for ConnectWise Manage

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

$65 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Invarosoft
Founded: 2017
United States
www.invarosoft.com/happysat/

Company Information

TimeZest
Founded: 2019
United States
timezest.com

Alternatives

Simplesat

Simplesat

Pronto Holdings

Alternatives

ConnectWise CPQ

ConnectWise CPQ

ConnectWise
ConnectWise PSA

ConnectWise PSA

ConnectWise
ConnectWise BCDR

ConnectWise BCDR

ConnectWise
ConnectWise SIEM

ConnectWise SIEM

ConnectWise

Categories

Customer Feedback Supported
MSP Supported

Categories

Scheduling Supported

Integrations

Autotask PSA Supported
HaloPSA Supported
ConnectWise Automate Supported
ConnectWise PSA Not Supported
Invarosoft Supported
Kaseya 365 Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Neo Agent Not Supported
RepairShopr Supported
Simplesat Supported
Strategy Overview Not Supported
Syncro Supported

Integrations

Autotask PSA Supported
HaloPSA Supported
ConnectWise Automate Not Supported
ConnectWise PSA Supported
Invarosoft Not Supported
Kaseya 365 Not Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Neo Agent Supported
RepairShopr Not Supported
Simplesat Not Supported
Strategy Overview Supported
Syncro Not Supported
Claim HappySat and update features and information
Claim HappySat and update features and information
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Claim TimeZest and update features and information