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HappyOrNot:

About

The genuine feedback collected with our Smileys helps you improve customer experience and drive growth, efficiency and profit. Happy customers buy more! Capture emotions here and now. Improving customer experience is a continuous cycle of gathering high quantities of reliable feedback and taking action. Transform your business with real-time customer insights. If you’d like to learn more about our Smiley feedback solution and how it can work for your specific business needs, we’re here to help. HappyOrNot enhances your customer experience, uncovers issues and presents ways to fix them. Let the feedback flow in and share it across the organization and inspire service excellence. It’s one of those things that simply work. Our Success Services give you the tools and best practices to transform your organization. A successful analytics tool is fun to use and provides accurate predictions and real-time insights.
RateNow:

About

RateNow is a cloud-based experience and feedback management platform for collecting and analyzing customer, patient, passenger, and employee feedback. Organizations can deploy surveys through SMS, WhatsApp, email, web and in-app pop-ups, QR codes, phone surveys, and on-site touchscreen or smiley-button terminals. The platform brings responses together in dashboards with NPS, CSAT, and CES measures, segmentation, reporting, and automated alerts. Its case-management tools help teams follow up on negative feedback, while AI text analysis classifies comments by sentiment and topic. RateNow also provides a mobile app for viewing results, comments, and alerts, and supports CRM data exchange through a REST API or CSV upload. The service is offered on a project-specific monthly subscription, with a 12-month minimum for terminal-based service.
HappyOrNot:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
RateNow:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
HappyOrNot:

Audience

Businesses in need of a solution to turn customer reactions into profitable actions
RateNow:

Audience

Mid-market and enterprise organizations in retail, healthcare, hospitality, transportation, and the public sector.
HappyOrNot:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
RateNow:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
HappyOrNot:

API

Offers API Not Supported
RateNow:

API

Offers API Supported
HappyOrNot:

Screenshots and Videos

RateNow:

Screenshots and Videos

No images available
HappyOrNot:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
RateNow:

Pricing

For terminal-based deployments, RateNow provides a fully managed service for a monthly fee that includes device rental, setup and configuration, its data analysis and management platform, support, maintenance, and guaranteed operation. The minimum contract is 12 months, and pricing is tailored to each project.
Free Version Not Supported
Free Trial Not Supported
HappyOrNot:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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RateNow:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
HappyOrNot:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported
RateNow:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
HappyOrNot:

Company Information

HappyOrNot
Finland
www.happy-or-not.com/en/
RateNow:

Company Information

RateNow
Founded: 2014
Spain
www.ratenow.cx/
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Categories

Customer Feedback Supported
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Categories

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Integrations

Axis LMS Supported
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Integrations

Axis LMS Not Supported
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