ReviewProReview Rank
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Related Products
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About
Too often, systems integrations are overwhelming the average hotelier. Installing new systems is cumbersome and takes too much time and manpower to accomplish correctly. The data hoteliers need to make better business decisions and improve the guest experience is stored in silos and not shared across the tech stack, often inaccessible by above-property decision-makers. Some systems operate on-premise while others operate in the cloud, meaning getting them to communicate and share data in similar formats often requires deep integrations that can be costly and require many resources. Hapi is a Cloud Data Hub that exposes event streams and transactional APIs from hotel systems at scale. We help hotel companies innovate faster by removing integration, development and deployment challenges. Our secure, streamlined API framework allows technology providers to connect to leading property management systems and access guest and transactional data in a short amount of time.
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About
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies seeking an integration solution to make better business decisions and improve the guest experience
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Audience
Travel and Hospitality industry
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationHapi
Founded: 2017
United States
www.hapicloud.io/platform
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Company InformationReview Rank
Founded: 2008
Spain
www.reviewpro.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Not Supported
Context and Coherence
Not Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Not Supported
Social Media Integration
Supported
Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Not Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Not Supported
Issue Scheduling
Not Supported
Knowledge Base
Not Supported
Project Management
Not Supported
Recurring Issues
Supported
Scheduling
Not Supported
Task Management
Supported
Review Management Features
Campaign Management
Not Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Not Supported
Sentiment Analysis
Supported
Social Sharing
Not Supported
White Label
Not Supported
Survey Features
Custom Survey URLs
Not Supported
Data Analysis Tools
Supported
Email Marketing
Not Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Not Supported
Skip Logic
Supported
Supports Audio / Images / Video
Not Supported
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Integrations
ASI PMS
Supported
Altitude
Supported
Book4Time
Supported
DATAVISION
Supported
EBER
Supported
EasyWay
Supported
HelloShift
Supported
HotelAppz
Not Supported
Monscierge
Supported
New Relic
Supported
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Integrations
ASI PMS
Not Supported
Altitude
Not Supported
Book4Time
Not Supported
DATAVISION
Not Supported
EBER
Not Supported
EasyWay
Not Supported
HelloShift
Not Supported
HotelAppz
Supported
Monscierge
Not Supported
New Relic
Not Supported
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