ReviewPro

ReviewPro

Review Rank
+
+

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About

Too often, systems integrations are overwhelming the average hotelier. Installing new systems is cumbersome and takes too much time and manpower to accomplish correctly. The data hoteliers need to make better business decisions and improve the guest experience is stored in silos and not shared across the tech stack, often inaccessible by above-property decision-makers. Some systems operate on-premise while others operate in the cloud, meaning getting them to communicate and share data in similar formats often requires deep integrations that can be costly and require many resources. Hapi is a Cloud Data Hub that exposes event streams and transactional APIs from hotel systems at scale. We help hotel companies innovate faster by removing integration, development and deployment challenges. Our secure, streamlined API framework allows technology providers to connect to leading property management systems and access guest and transactional data in a short amount of time.

About

ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking an integration solution to make better business decisions and improve the guest experience

Audience

Travel and Hospitality industry

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hapi
Founded: 2017
United States
www.hapicloud.io/platform

Company Information

Review Rank
Founded: 2008
Spain
www.reviewpro.com

Alternatives

BizAPIs

BizAPIs

Infosistema

Alternatives

Exceed Software

Exceed Software

Bestman Software Solutions
RoomKeyPMS

RoomKeyPMS

RSI Group

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Altitude
Book4Time
DATAVISION
EBER
EasyWay
HelloShift
HotelAppz
IDeaS G3 RMS
Medallia Concierge
Monscierge
MyForecast
Oaky
RoomPriceGenie
Seekom
Storable Newbook
Tripadvisor
Vizergy Central Reservation System
Xperium
Zoox Eye

Integrations

Altitude
Book4Time
DATAVISION
EBER
EasyWay
HelloShift
HotelAppz
IDeaS G3 RMS
Medallia Concierge
Monscierge
MyForecast
Oaky
RoomPriceGenie
Seekom
Storable Newbook
Tripadvisor
Vizergy Central Reservation System
Xperium
Zoox Eye
Claim Hapi and update features and information
Claim Hapi and update features and information
Claim ReviewPro and update features and information
Claim ReviewPro and update features and information