Hantera_Hantera AB
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Related Products
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About
Hantera_ is the commerce operations platform for brands that know the experience after the sale is where loyalty is won. After checkout, the customer is no longer shopping; they are waiting for confirmation, delivery, tracking, and help if something goes wrong. Hantera_ helps you keep that promise. It prevents avoidable issues before they become support tickets: late deliveries, stock errors, delayed refunds, and unclear return eligibility. When something still breaks, Hantera_ gives your team the full order context, customer history, and brand-aligned recovery options to fix it properly, so a problem becomes proof that you keep your promises. Under the hood, Hantera_ brings your ERP, eCommerce, POS, and support systems into one connected reality, automates the predictable parts of operations, and puts AI alongside your people, augmenting judgment rather than replacing it. Fewer broken promises. Faster recovery. More repeat customers.
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About
Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
E-commerce leaders, operations teams, customer service and CX leaders, and IT teams at brands that need to manage orders, fulfillment, returns, refunds, and customer recovery across connected systems.
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Audience
Online retailers that ship products and want to improve the post-purchase experience for customers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€1000/month
Free Version
Free Trial
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PricingCost to Customer:1% of total cart
Cost to Merchant: Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHantera AB
Founded: 2023
Sweden
www.hantera.io
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Company InformationRoute
Founded: 2018
United States
route.com/merchants/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Order Management Features
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
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Order Management Features
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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Integrations
Shopify
AmmoReady
Appbrew
Avalara
Flip
Ingrid Delivery Platform
Inriver PIM
Magento
Microsoft Dynamics 365 Business Central
PayPal
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Integrations
Shopify
AmmoReady
Appbrew
Avalara
Flip
Ingrid Delivery Platform
Inriver PIM
Magento
Microsoft Dynamics 365 Business Central
PayPal
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