HST Pathways vs. tapCLIQ Comparison


HST Pathways Healthcare Systems & Technologies	tapCLIQ	+	+
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About At HST Pathways, every solution is purpose-built for surgery centers. We build ASC-specific technology shaped directly by ASC leaders, designed to solve real operational challenges across charting, billing, payments, OR scheduling, & more. From front-office tasks to clinical documentation and revenue cycle workflows, our products work together to support every role in the surgery center. Our platform brings the entire ASC workflow into one ecosystem, uniting administrative, clinical, financial, & scheduling tasks. Integrated tools ensure complete and accurate charting, simplify online payment collection, and streamline OR scheduling. With built-in communication features, surgeons, anesthesia providers, staff, and patients stay aligned at every step of the surgical journey. Our solutions help ASCs to seamlessly coordinate with health systems and physician offices as well as communicate effectively with patients across the entire continuum of care.	About Rapidly create RPA playbooks for customer, employee & other workflows. Download, Customize & Integrate bots. eCommerce Bots and RPAs to increase conversion. Automate user engagement at every step of the customer purchase journey. Tools to build, orchestrate and automate front-office tasks with software robots connected across a process. Acquisition Bots to reduce cost of customer acquisition. Contextual Bots for journey continuation from different traffic sources. Optimize conversions for lower-performing traffic channels. 50+ ready-made front-office bots & 6 RPA playbooks and growing rapidly. tapCLIQ's Interactive messages provide superior user experience with personalized messages targeting user's micro-moment for higher mobile engagement and action. Maximize the opportunity to drive growth at every stage of your customer and prospect lifecycle with tapCLIQ's Interactive Messages.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience ASC Administrators seeking a tool to keep their facility connected, staff happy, and revenue high	Audience Companies seeking a solution to make front-office bots & automate tasks for user interaction
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 2.3 / 5 ease 2.3 / 5 features 2.3 / 5 design 2.0 / 5 support 2.3 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros We’ve been using HST’s EMR for a while now, and it’s been a game-changer. The system is super easy to use, and the support team is hands down the best we’ve ever worked with quick, knowledgeable, and genuinely helpful. I also love that multiple team members can chart at the same time without issues. We recently added HST Pay, which lets us take online patient payments right inside the system, and it’s been seamless. Nothing but had to use it because we had already been using their practice management system that was put in by Regents our management company and it would theoretically seamlessly connect HST was recommended as a suite of products for our surgery center, and seemed very promising at the start. Cons Getting set up wasn’t easy at first, but HST’s support team made the transition easier. Very difficult system to use by both the surgeons and anesthesiologists at our center. It has many hitches that create flow issues between the various players inputting information. If for example a particular time input was left by an upstream nurse those downstream in the operating room couldn’t input data . Their pads continually shut of on their own to”protect patient data” requiring endless complicated restarts by using personnel wasting time and frustrating users. There is no end around despite our continued complaints. Once you peek behind the curtain, the cracks reveal themselves.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Healthcare Systems & Technologies United States www.hstpathways.com	Company Information tapCLIQ Founded: 2012 United States www.tapcliq.com
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Categories Ambulatory Surgery Center (ASC) Supported Healthcare Claims Management Supported Plastic Surgery Supported	Categories Marketing Automation Supported
Show More Features Plastic Surgery Features Appointment Management Supported Before & After Pictures Not Supported Claims Management Supported Inventory Management Supported Patient Billing Supported Patient Flow Management Supported Patient Portal Not Supported Patient Records Management Supported Scheduling Supported	Show More Features Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Not Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Not Supported Social Marketing Not Supported Website Visitor Tracking Not Supported
Integrations DOCTRIX Supported MedServe Supported Medical Passport Supported ModMed Supported NextGen Healthcare EHR Supported Provation Supported SYNERGEN RCM Supported Surgical Notes Supported Waystar Supported View All 9 Integrations	Integrations DOCTRIX Not Supported MedServe Not Supported Medical Passport Not Supported ModMed Not Supported NextGen Healthcare EHR Not Supported Provation Not Supported SYNERGEN RCM Not Supported Surgical Notes Not Supported Waystar Not Supported
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