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About

Gym Insight is a comprehensive and easy-to use management software designed by gym owners to make your business more profitable and streamlined at every point. Our beloved customers enjoy responsive customer service, expert fitness industry wisdom, and great prices on great software. We're constantly innovating with new features, often birthed from customers’ ideas! Gym Insight makes it easy to manage memberships, automatic billing, automatic messaging, personal training, class scheduling, 24/7 access control, merchandise sales and much more, saving time for your members and employees. Customizable dashboards and comprehensive reports let you track a multitude of financial, member, check-in, and other statistics. Our free Members App delights with our unique anti-access-theft digital keytags, messaging, and access to calendars, reservations, and payment information.

About

Bsport is the next generation all-inclusive management platform for your boutique fitness or wellness studio. A comprehensive system that is fully streamlined with everything you need to run your studio through one platform, tailored to fit specific studio's needs from Pilates and Yoga to Crossfit and Fitness. With simplifying and centralizing your bookings and its management you have more time to focus on your studio and clientele using our automated marketing suite. Through these tools you can facilitate good customer relationships whilst monitoring and improving client acquisition and retention. Integrated Zoom and VOD features enable you to expand your business virtually and gain new members worldwide. And our simple and seamless payment process quickens the customer journey from our widget or app to your studio’s doorstep with as few clicks as possible by electing standard or fully branded customer experiences.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Fitness centers wanting a comprehensive, easy-to-use gym management software

Audience

Fitness companies looking to manage activity all in one place, while also finding new streams of revenue.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version
Free Trial

Pricing

Book a free demo for pricing information.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.8 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • I needed a cost-effective product that could allow me to enter data for my clients and bill them every month and Gym Insight fit all of my requirements. After having meaningful conversations about how simple it was and how I could save some money it was a no-brain. One of the features I liked was the door feature, which I haven't used yet, I liked how it would let me know who comes in and out of my facility since it is a 24/7 gym. Another feature I liked was all of the different reports I could look up from Financial reports to who has Access reports and the list goes on.
  • Customer service is super friendly and helpful! The simple user interface makes it really easy to use. The payment processing and check-in features are amazing, and it's easy to update members.
  • Comprehensive all-in-one tool for managing gyms, easy to learn and use. Most importantly, it provides key insights into performance metrics like membership growth, revenue trends, and class attendance: things that gym owners need in order to make data-driven decisions, identify areas for improvement, measure and capitalize on success, and stay in business. The wealth of knowledge they shared with me to enhance my gym management skills was an added bonus.
  • I love Gym Insight! It has made managing my gym a breeze. One of the best things is how easy it is to use. Members can easily sign up online, which saves me a ton of time. The digital keycards are also a great feature, makes it convenient for members to access the gym. The support from the Gym Insight team has been outstanding. They are always there to help and answer any questions I have. The staff is truly awesome and goes above and beyond. It’s been a smooth experience.
  • I am very happy with the customer support. They always answer my questions quickly. The software itself has many advantages, too. It meets all my needs, works well, and makes training new employees easier than other software I've used before.

Cons

  • I guess the only thing I didn't like was having to check through a third party every week to make sure that the payment went through when using ACH Accounts even though it shows it is confirmed on Gym Insight. I guess its nothing wrong with one more step :0)
  • None. It’s really great! I found this very useful.
  • I haven’t had any issues. It is working fine for me.
  • In terms of drawbacks, there's honestly not much that I don't like about Gym Insight. However, it would be nice to have more options to customize reports on my own.
  • Nothing to report, it really meets all my needs. A while ago there was a report that they didn’t have that I wanted, but I submitted a request and they added it!

Pros & Cons from Real Users

Pros

  • The ability to customize the client app especially if you want the software/app to be within your brand guidelines.
  • Marcello is so quick to respond with help and takes care of everything. If I have any issues, I get a response same day - and usually a fix the same day too!
  • The customer support team is so responsive and helpful - especially Francois, wouldn't have been able to do it without him! Any issues we ran into were resolved in a very timely manor and they never made me feel dumb for asking questions. The software itself is very user friendly and we love how clean it looks! It makes it much easier to change classes (time, location, etc.) and also to contact attendees when necessary. We also love how you're able to send direct links to: add payment method, sign up for a class, or a specific payment link.
  • The setup of the dashboard, and the excellent website integration (I especially love how easy you make it to self-modify). I also found great comfort in the complete control I can have over passes, credits, and memberships.
  • - reporting - the support team are great and responsive, always happy to help - migration process was fantastic

Cons

  • So many basic features are lacking on this software. If you have previously used a reputable software (MB, SH) you will have a really hard time using this software. Staff permissions and roles cannot be edited. Payment methods cannot be edited (so if you are a business that has other methods of payment apart from cash/CC) than you wont be able to customize this. There is no staff app which was for us very important. The software very often lags, which really affects the operations. The reporting is super SUPER complicated and not staff friendly at ALL. The migration from our current software was a NIGHTMARE. In the end they were unable to migrate all the data (memberships, past reports, client profiles) They will of course not tell you any of this during the demo call.
  • Nothing! They are amazing. I have no critiques - if something doesn't work right they fix it quickly.
  • The software requests/transfer felt unclear, especially for someone who doesn't know much about software. Our transfer happened too early because of the misunderstanding which resulted in hours of work to ensure everything got switched over. So I think a better explanation/breakdown of that would be helpful. There isn't a separate app for staff that shows all classes and attendees - Francois showed me a way to create a shortcut which was helpful but isn't the cleanest solution so I'm hoping there's an app for that in the future.
  • Learning the new software and becoming proficient. This however is always the reality of switching software. I wish that managing the bookings you did not need to further click I wish you could just in the calendar view check-in people as present or absent. But this is a small comment more than a con.
  • - as with any software, there were initially some bugs. However, Bsport’s team fixed them quickly and were super communicative

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Gym Insight
Founded: 2008
United States
www.gyminsight.com

Company Information

bsport
Founded: 2019
France
pro.bsport.io

Alternatives

Alternatives

WellnessLiving

WellnessLiving

WellnessLiving Systems

Categories

Categories

Club Management Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Martial Arts Features

Attendance Management
Class Management
Event Management
Online Registration
Rank Management
Scheduling
Student Management

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Pilates Studio Features

Attendance Tracking
Capacity Management
Class Scheduling
Marketing Management
Member Management
Online Payments
Point of Sale (POS)
Staff Management

Yoga Studio Features

Class Scheduling
Facility Scheduling
Inventory Management
Member Management
Online Payments
Staff Management

Gym Management Features

Attendance Tracking
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Email Campaign Management
Employee Scheduling
Membership Management
Online Booking
Payment Processing
Waiver Management

Club Management Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Martial Arts Features

Attendance Management
Class Management
Event Management
Online Registration
Rank Management
Scheduling
Student Management

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Pilates Studio Features

Attendance Tracking
Capacity Management
Class Scheduling
Marketing Management
Member Management
Online Payments
Point of Sale (POS)
Staff Management

Yoga Studio Features

Class Scheduling
Facility Scheduling
Inventory Management
Member Management
Online Payments
Staff Management

Dance Studio Features

Attendance Management
Billing & Invoicing
Class Management
Competition Management
Instructor Management
Inventory Management
Online Payments
Online Registration
Point of Sale (POS)
Recital Management
Scheduling
Student Management

Personal Trainer Features

Appointment Scheduling
Assessments
Attendance Tracking
Billing & Invoicing
Certification Tracking
Client Management
Commission Management
eCommerce
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Online Store
Payment Processing
Wellness Plans

Integrations

ActiveCampaign
ClassPass
Mailchimp
QuickBooks Cash
Zoom

Integrations

ActiveCampaign
ClassPass
Mailchimp
QuickBooks Cash
Zoom
Claim Gym Insight and update features and information
Claim Gym Insight and update features and information
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