WellnessLiving

WellnessLiving

WellnessLiving Systems
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About

Gym Insight is a comprehensive and easy-to use management software designed by gym owners to make your business more profitable and streamlined at every point. Our beloved customers enjoy responsive customer service, expert fitness industry wisdom, and great prices on great software. We're constantly innovating with new features, often birthed from customers’ ideas! Gym Insight makes it easy to manage memberships, automatic billing, automatic messaging, personal training, class scheduling, 24/7 access control, merchandise sales and much more, saving time for your members and employees. Customizable dashboards and comprehensive reports let you track a multitude of financial, member, check-in, and other statistics. Our free Members App delights with our unique anti-access-theft digital keytags, messaging, and access to calendars, reservations, and payment information.

About

WellnessLiving is an all-in-one solution for your Fitness Studio! We feature email marketing, merchant processing, payroll, reputation management, robust reporting, rewards program, among other features. There are no pricey add-on fees to embed your schedule into your site, generate reviews, send emails/SMS notifications, rewards program, marketing automations, etc. WellnessLiving was built by our customers, for our customers!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Fitness centers wanting a comprehensive, easy-to-use gym management software

Audience

Wellness businesses of all types and sizes, such as yoga, spa and salon, fitness studios, martial arts, dance studios, massage parlors, and more

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$49.00/month
Starter - $ 49/mo
Standard - $99/mo
Professional - $175/mo
Enterprise - Call Us
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I needed a cost-effective product that could allow me to enter data for my clients and bill them every month and Gym Insight fit all of my requirements. After having meaningful conversations about how simple it was and how I could save some money it was a no-brain. One of the features I liked was the door feature, which I haven't used yet, I liked how it would let me know who comes in and out of my facility since it is a 24/7 gym. Another feature I liked was all of the different reports I could look up from Financial reports to who has Access reports and the list goes on.
  • Customer service is super friendly and helpful! The simple user interface makes it really easy to use. The payment processing and check-in features are amazing, and it's easy to update members.
  • Comprehensive all-in-one tool for managing gyms, easy to learn and use. Most importantly, it provides key insights into performance metrics like membership growth, revenue trends, and class attendance: things that gym owners need in order to make data-driven decisions, identify areas for improvement, measure and capitalize on success, and stay in business. The wealth of knowledge they shared with me to enhance my gym management skills was an added bonus.
  • I love Gym Insight! It has made managing my gym a breeze. One of the best things is how easy it is to use. Members can easily sign up online, which saves me a ton of time. The digital keycards are also a great feature, makes it convenient for members to access the gym. The support from the Gym Insight team has been outstanding. They are always there to help and answer any questions I have. The staff is truly awesome and goes above and beyond. It’s been a smooth experience.
  • I am very happy with the customer support. They always answer my questions quickly. The software itself has many advantages, too. It meets all my needs, works well, and makes training new employees easier than other software I've used before.

Cons

  • I guess the only thing I didn't like was having to check through a third party every week to make sure that the payment went through when using ACH Accounts even though it shows it is confirmed on Gym Insight. I guess its nothing wrong with one more step :0)
  • None. It’s really great! I found this very useful.
  • I haven’t had any issues. It is working fine for me.
  • In terms of drawbacks, there's honestly not much that I don't like about Gym Insight. However, it would be nice to have more options to customize reports on my own.
  • Nothing to report, it really meets all my needs. A while ago there was a report that they didn’t have that I wanted, but I submitted a request and they added it!

Pros & Cons from Real Users

Pros

  • I loved how easy it was to transition from Mindbody to WellnessLiving. However I loved even more how easy it was for my clients to shift as well.
  • Great software. Even Better customer service that are eager to help use the software to its potential. Lots of cool options for marketing .
  • I like having the accessibility to the customer service team throughout the business day. They are attentive and thorough.
  • It's very easy to use, white label app, rewards program, extremely helpful support. I also love that they value my business.
  • I no longer need to pay for more software like Perkville, constant contact, Loyal Snap and I save money every month in credit card processing fees, I can’t believe I did not find this company earlier. I’ve been using them for about six months and over that time I have had two instructors leave me, the new instructors I hired picked up on the software within a week, where previously with mind-body it would take over six weeks for them to get the hang of it, but they would still keep on calling me every day and sometimes at night when they had questions because the MINDBODY support never answered. WellnessLiving is so intuitive and easy to use, that I did not even need to use their support, and my new instructors do not even call me they figure things out all on their own because it’s just simple. I read the founders story before signing up on their blog, finally somebody from the industry built a software for the industry!

Cons

  • Zero. Literally nothing is wrong or missing for me.
  • I would like a few more crossover functions on the elevate app.
  • I would have like the on-boarding sessions to be longer.
  • It can sometimes be a challenge to get support on the phone, but when they do reply they always resolve my issue.
  • They have updates every month or so, and they are constantly rolling out new features based on customers requests, unfortunately I don’t have the time to learn all these new features and how they work, but when I do find time these guys are almost always right on with what helps my business.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Gym Insight
Founded: 2008
United States
www.gyminsight.com

Company Information

WellnessLiving Systems
Founded: 2012
Canada
www.wellnessliving.com

Alternatives

Alternatives

Compete Club Management

Compete Club Management

Jonas Fitness, Inc.
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported
Pilates Studio Supported
Yoga Studio Supported

Categories

Club Management Supported
Dance Studio Supported
Fitness Supported
Gymnastics Supported
Martial Arts Supported
Massage Therapy Supported
Medical Spa Supported
Music School Supported
Personal Trainer Supported
Pilates Studio Supported
Scheduling Supported
Spa Supported
Tattoo Studio Supported
Yoga Studio Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Supported
Event Management Supported
Online Registration Supported
Rank Management Supported
Scheduling Supported
Student Management Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Not Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Not Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Supported
Class Scheduling Supported
Client Portal Supported
Email Campaign Management Supported
Employee Scheduling Supported
Membership Management Supported
Online Booking Supported
Payment Processing Supported
Waiver Management Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Supported
Event Management Supported
Online Registration Supported
Rank Management Supported
Scheduling Supported
Student Management Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Supported
Inventory Management Supported
Marketing Management Supported
Order Management Not Supported
Point of Sale (POS) Supported
Project Management Not Supported
Purchasing Supported
Scheduling Not Supported
Time & Expense Tracking Supported
Training Management Supported
Vendor Management Supported

Dance Studio Features

Attendance Management Supported
Billing & Invoicing Supported
Class Management Supported
Competition Management Not Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Supported
Recital Management Not Supported
Scheduling Supported
Student Management Supported

Gymnastics Features

Attendance Tracking Supported
Class Scheduling Supported
Event Management Supported
Membership Management Supported
Online Payments Supported
Online Registration Supported
Parent Portal Supported
Score Tracking Supported
Skills Tracking Supported
Team Management Supported
Wait List Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Email Marketing Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Supported
Practice Management Not Supported
SOAP Notes Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Not Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Not Supported
Inventory Management Supported
Package Creation Supported

Music School Features

Attendance Management Supported
Class Management Supported
Online Registration Supported
Practice Log Supported
Repertoire Management Supported
Scheduling Supported
Student Management Supported

Personal Trainer Features

Appointment Scheduling Supported
Assessments Not Supported
Attendance Tracking Supported
Billing & Invoicing Supported
Certification Tracking Not Supported
Client Management Supported
Commission Management Supported
eCommerce Supported
Exercise Library Not Supported
Fitness Assessments Supported
Fitness Plan Not Supported
Nutrition Program Not Supported
Online Store Supported
Payment Processing Supported
Wellness Plans Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Membership Management Supported
Online Booking Supported
Payroll & Commission Supported
Point of Sale (POS) Supported

Tattoo Studio Features

Appointment Reminders Supported
Appointment Scheduling Supported
Client Management Supported
Consent Management Supported
Inventory Management Supported
Loyalty Program Supported
Marketing Automation Supported
Multi-Location Supported
Online Booking Supported
Payroll & Commissions Supported
Point of Sale (POS) Supported

Integrations

Mailchimp Supported
Autymate Not Supported
Brivo Not Supported
ClassPass Not Supported
Constant Contact Not Supported
LenzVU Not Supported
Wellhub Not Supported
Zapier Not Supported
Zoom Not Supported

Integrations

Mailchimp Supported
Autymate Supported
Brivo Supported
ClassPass Supported
Constant Contact Supported
LenzVU Supported
Wellhub Supported
Zapier Supported
Zoom Supported
Claim Gym Insight and update features and information
Claim Gym Insight and update features and information
Claim WellnessLiving and update features and information
Claim WellnessLiving and update features and information