Gym Insight

Gym Insight

4.9 out of 5 stars
Momence

Momence

1.0 out of 5 stars
Gym Insight Momence

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Gym Insight:

About

Gym Insight is a comprehensive and easy-to use management software designed by gym owners to make your business more profitable and streamlined at every point. Our beloved customers enjoy responsive customer service, expert fitness industry wisdom, and great prices on great software. We're constantly innovating with new features, often birthed from customers’ ideas! Gym Insight makes it easy to manage memberships, automatic billing, automatic messaging, personal training, class scheduling, 24/7 access control, merchandise sales and much more, saving time for your members and employees. Customizable dashboards and comprehensive reports let you track a multitude of financial, member, check-in, and other statistics. Our free Members App delights with our unique anti-access-theft digital keytags, messaging, and access to calendars, reservations, and payment information.
Momence:

About

Run your business by hosting online events. Easily offer tickets to your online events and sell recorded content. Increase your revenue by up to 5x. Integrate your Zoom, customize your email marketing, build your online library. Keep your customers on your website. Add our simple plugin. Our Zoom integration automatically creates meetings with unique links and passwords for each event. Paste one line of code onto your site to display your up-to-date schedule and let users book directly on your website. Add to cart functionality included! Create weekly, monthly or any type of subscription to your events. You can also create event packages that let users purchase multiple events at once. Not sure what to charge per ticket? Create a price range within which your users can pick their own ticket price. Hosting an exclusive event? Create a beautiful website for your event in under a minute. Set expiration dates on the videos customers purchase and prevent them from downloading your content
Gym Insight:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Momence:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Gym Insight:

Audience

Fitness centers wanting a comprehensive, easy-to-use gym management software
Momence:

Audience

Class and appointment-based businesses that want to host online events
Gym Insight:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Momence:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Gym Insight:

API

Offers API Not Supported
Momence:

API

Offers API Not Supported
Gym Insight:

Screenshots and Videos

Momence:

Screenshots and Videos

Gym Insight:

Pricing

$99 per month
Free Version Not Supported
Free Trial Not Supported
Momence:

Pricing

$20 per month
Free Version Supported
Free Trial Not Supported
Gym Insight:

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.9 / 5
support 5.0 / 5
Momence:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
Gym Insight:

Pros & Cons from Real Users

Pros

  • I needed a cost-effective product that could allow me to enter data for my clients and bill them every month and Gym Insight fit all of my requirements. After having meaningful conversations about how simple it was and how I could save some money it was a no-brain. One of the features I liked was the door feature, which I haven't used yet, I liked how it would let me know who comes in and out of my facility since it is a 24/7 gym. Another feature I liked was all of the different reports I could look up from Financial reports to who has Access reports and the list goes on.
  • Customer service is super friendly and helpful! The simple user interface makes it really easy to use. The payment processing and check-in features are amazing, and it's easy to update members.
  • Comprehensive all-in-one tool for managing gyms, easy to learn and use. Most importantly, it provides key insights into performance metrics like membership growth, revenue trends, and class attendance: things that gym owners need in order to make data-driven decisions, identify areas for improvement, measure and capitalize on success, and stay in business. The wealth of knowledge they shared with me to enhance my gym management skills was an added bonus.
  • I love Gym Insight! It has made managing my gym a breeze. One of the best things is how easy it is to use. Members can easily sign up online, which saves me a ton of time. The digital keycards are also a great feature, makes it convenient for members to access the gym. The support from the Gym Insight team has been outstanding. They are always there to help and answer any questions I have. The staff is truly awesome and goes above and beyond. It’s been a smooth experience.
  • I am very happy with the customer support. They always answer my questions quickly. The software itself has many advantages, too. It meets all my needs, works well, and makes training new employees easier than other software I've used before.

Cons

  • I guess the only thing I didn't like was having to check through a third party every week to make sure that the payment went through when using ACH Accounts even though it shows it is confirmed on Gym Insight. I guess its nothing wrong with one more step :0)
  • None. It’s really great! I found this very useful.
  • I haven’t had any issues. It is working fine for me.
  • In terms of drawbacks, there's honestly not much that I don't like about Gym Insight. However, it would be nice to have more options to customize reports on my own.
  • Nothing to report, it really meets all my needs. A while ago there was a report that they didn’t have that I wanted, but I submitted a request and they added it!
Momence:

Pros & Cons from Real Users

Pros

  • I like it when it works, but the issues that arise are too serious for me to continue using Momence.

Cons

  • Their customer service is beyond a joke. As a customer of over 2 years, they refuse to solve an issue I marked as urgent well over a week ago. They keep closing the ticket, then saying "the issue should be fixed," and finally telling me to fix it myself. My legal documents signed by customers have been lost by Momence and they're not taking me seriously when I say it's an urgent issue. There is no resolve in sight. I am scheduling demos with other companies because Momence clearly only cares about expanding and getting new customers as opposed to being of any assistance to loyal longer term customers.
Gym Insight:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Momence:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Gym Insight:

Company Information

Gym Insight
Founded: 2008
United States
www.gyminsight.com
Momence:

Company Information

Momence
Founded: 2020
United States
momence.com
Gym Insight:

Alternatives

Momence:

Alternatives

Mindbody

Mindbody

3.4 out of 5 stars
Gym Insight:
Simply Collect

Simply Collect

4.0 out of 5 stars
Momence:
Always On Time (AOT)

Always On Time (AOT)

Always On Time (AOT.plus)
Gym Insight:
Wellyx

Wellyx

5.0 out of 5 stars
Momence:
Gym Insight:
Momence:
Gym Insight:
Mindbody

Mindbody

3.4 out of 5 stars
Momence:
Wellyx

Wellyx

5.0 out of 5 stars
Gym Insight:

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported
Pilates Studio Supported
Yoga Studio Supported
Momence:

Categories

Club Management Supported
Dance Studio Supported
Fitness Supported
Personal Trainer Supported
Pilates Studio Supported
Yoga Studio Supported
Gym Insight:

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Not Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Not Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Supported
Class Scheduling Supported
Client Portal Supported
Email Campaign Management Supported
Employee Scheduling Supported
Membership Management Supported
Online Booking Supported
Payment Processing Supported
Waiver Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Supported
Event Management Supported
Online Registration Supported
Rank Management Supported
Scheduling Supported
Student Management Supported
Gym Insight:

Integrations

Coeo Not Supported
Mailchimp Supported
OpenText CX-E Voice Not Supported
Token Terminal Not Supported
Zoom Not Supported
Zoom Webinars Not Supported
Momence:

Integrations

Coeo Supported
Mailchimp Not Supported
OpenText CX-E Voice Supported
Token Terminal Supported
Zoom Supported
Zoom Webinars Supported
Gym Insight:
Claim Gym Insight and update features and information
Claim Gym Insight and update features and information
Momence:
Claim Momence and update features and information
Claim Momence and update features and information