Membership Tracking Program (MTP)

Membership Tracking Program (MTP)

INCOM Integrated Computer Systems Inc.
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About

Gym Insight is a comprehensive and easy-to use management software designed by gym owners to make your business more profitable and streamlined at every point. Our beloved customers enjoy responsive customer service, expert fitness industry wisdom, and great prices on great software. We're constantly innovating with new features, often birthed from customers’ ideas! Gym Insight makes it easy to manage memberships, automatic billing, automatic messaging, personal training, class scheduling, 24/7 access control, merchandise sales and much more, saving time for your members and employees. Customizable dashboards and comprehensive reports let you track a multitude of financial, member, check-in, and other statistics. Our free Members App delights with our unique anti-access-theft digital keytags, messaging, and access to calendars, reservations, and payment information.

About

MTP streamlines labor union membership tracking functions into one program, including remote/web-based access for members and staff from anywhere, anytime, and on any device; an MTP App; online dues payments; financial tracking; membership tracking and outreach; built-in and user defined reports designed on the fly; per capita and international reporting; dispatching; a robust CRM system for text messages, robo-calls and emails tracked directly in MTP’s dashboard; apprentice and JATC management including on-line classes, mobile access to applications, class and course registration, class schedules, class enrollment, grades, certifications, skills and monthly apprentice reports; QR codes on member cards and in the MTP App; merchandising; grievance tracking; organizing tracking; contractor tracking; performance of data imports and in-depth analytics. Track and manage everything in one place. Let’s build your membership together!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Fitness centers wanting a comprehensive, easy-to-use gym management software

Audience

Labor Unions, Labor Organizations at the District Council and International level, Union Training Centers, Union Trade Colleges, JATCs and Membership Organizations.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

Pricing available upon request.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I needed a cost-effective product that could allow me to enter data for my clients and bill them every month and Gym Insight fit all of my requirements. After having meaningful conversations about how simple it was and how I could save some money it was a no-brain. One of the features I liked was the door feature, which I haven't used yet, I liked how it would let me know who comes in and out of my facility since it is a 24/7 gym. Another feature I liked was all of the different reports I could look up from Financial reports to who has Access reports and the list goes on.
  • Customer service is super friendly and helpful! The simple user interface makes it really easy to use. The payment processing and check-in features are amazing, and it's easy to update members.
  • Comprehensive all-in-one tool for managing gyms, easy to learn and use. Most importantly, it provides key insights into performance metrics like membership growth, revenue trends, and class attendance: things that gym owners need in order to make data-driven decisions, identify areas for improvement, measure and capitalize on success, and stay in business. The wealth of knowledge they shared with me to enhance my gym management skills was an added bonus.
  • I love Gym Insight! It has made managing my gym a breeze. One of the best things is how easy it is to use. Members can easily sign up online, which saves me a ton of time. The digital keycards are also a great feature, makes it convenient for members to access the gym. The support from the Gym Insight team has been outstanding. They are always there to help and answer any questions I have. The staff is truly awesome and goes above and beyond. It’s been a smooth experience.
  • I am very happy with the customer support. They always answer my questions quickly. The software itself has many advantages, too. It meets all my needs, works well, and makes training new employees easier than other software I've used before.

Cons

  • I guess the only thing I didn't like was having to check through a third party every week to make sure that the payment went through when using ACH Accounts even though it shows it is confirmed on Gym Insight. I guess its nothing wrong with one more step :0)
  • None. It’s really great! I found this very useful.
  • I haven’t had any issues. It is working fine for me.
  • In terms of drawbacks, there's honestly not much that I don't like about Gym Insight. However, it would be nice to have more options to customize reports on my own.
  • Nothing to report, it really meets all my needs. A while ago there was a report that they didn’t have that I wanted, but I submitted a request and they added it!

Pros & Cons from Real Users

Pros

  • This is the best program that I have seen to track Membership information and finances. I have looked at other available programs but this one is very user friendly and they have the best support staff that you could ask for. Very thorough for detailed reporting and the backup system is excellent. I have used it for over 13 years now and I love it!
  • When you pull a member up in the system everything about them is right there on the members screen! When I have a question and I call or email anyone at Income, I know I will get a response quickly, not days later. When you go to a conference it is hands on and they show you new ways to be more efficient!
  • MTP is easy to use. Auto payments on the MTP App really make it easy for members. Mostly I like the conferences and I miss them. Always a great networking event. Super organized, very well done! I’m always excited to attend and meet people from all over the U.S. and Canada!
  • Jon and his team provide the best customer service! They have helped me out during non-working hours and have always resolved any issues that our training facility might have encountered whether it was actually MTP or if it was an issue caused by other software. I love the ability of creating my own user defined reports. I love the integration of the web portal and the admin interface. Jon and his team helped our training facility create a fully functioning LMS for our newly developed online curriculum to integrate with MTP.
  • Very powerful member tracking program that is consistently adding features and expanding it abilities.

Cons

  • If there is something you don't like you simply tell them and they will come up with something you will like so I don't have any cons.....
  • I miss the conference! I hope that next year Covid is no longer a concern and we are able to get together again! The only con about the system that I have is that I wish the Endorsed Candidates section was set up like the Contractor page so that more information could be put in for each Candidate.
  • None that come to mind. I have had a positive experience.
  • I would like to be able to have the ability to change the way some of the templates look so that we could use them based off of our needs. Depending on computer screen resolution, it can mess with how the interface appears. Sometimes all the words can't be seen and sometimes some of the font is large on some headings but normal on other headings.
  • No cons that I can think of. Any requests that we have made have been addressed quickly.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Gym Insight
Founded: 2008
United States
www.gyminsight.com

Company Information

INCOM Integrated Computer Systems Inc.
Founded: 1988
United States
www.membershiptrackingprogram.com

Alternatives

Alternatives

Un1on

Un1on

Union Digital

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported
Pilates Studio Supported
Yoga Studio Supported

Categories

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Not Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Supported
Class Scheduling Supported
Client Portal Supported
Email Campaign Management Supported
Employee Scheduling Supported
Membership Management Supported
Online Booking Supported
Payment Processing Supported
Waiver Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Supported
Event Management Supported
Online Registration Supported
Rank Management Supported
Scheduling Supported
Student Management Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Not Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Not Supported

Integrations

Adobe Acrobat Not Supported
Adobe Captivate Not Supported
Authorize.Net Not Supported
Blackboard Learn Not Supported
EchoExam Not Supported
Global Payments Integrated Not Supported
Google Calendar Not Supported
Laserfiche Not Supported
Mailchimp Supported
Microsoft Azure Not Supported
Microsoft Excel Not Supported
Microsoft Outlook Not Supported
Microsoft Word Not Supported
Payeezy Not Supported
QuickBooks Accountants Not Supported
SQL Server Not Supported

Integrations

Adobe Acrobat Supported
Adobe Captivate Supported
Authorize.Net Supported
Blackboard Learn Supported
EchoExam Supported
Global Payments Integrated Supported
Google Calendar Supported
Laserfiche Supported
Mailchimp Not Supported
Microsoft Azure Supported
Microsoft Excel Supported
Microsoft Outlook Supported
Microsoft Word Supported
Payeezy Supported
QuickBooks Accountants Supported
SQL Server Supported
Claim Gym Insight and update features and information
Claim Gym Insight and update features and information
Claim Membership Tracking Program (MTP) and update features and information
Claim Membership Tracking Program (MTP) and update features and information