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About

Gym Insight is a comprehensive and easy-to use management software designed by gym owners to make your business more profitable and streamlined at every point. Our beloved customers enjoy responsive customer service, expert fitness industry wisdom, and great prices on great software. We're constantly innovating with new features, often birthed from customers’ ideas! Gym Insight makes it easy to manage memberships, automatic billing, automatic messaging, personal training, class scheduling, 24/7 access control, merchandise sales and much more, saving time for your members and employees. Customizable dashboards and comprehensive reports let you track a multitude of financial, member, check-in, and other statistics. Our free Members App delights with our unique anti-access-theft digital keytags, messaging, and access to calendars, reservations, and payment information.

About

Kicksite is a 5-star-rated martial arts and gym management software solution that's served the industry for over 15 years. It’s an all-in-one solution for software, website services, billing, and marketing. The combination of easy-to-use features and excellent customer service enables you to streamline your daily tasks, reducing hours of work to minutes. The dedicated staff elevates your experience with top-tier support and free, one-on-one training . Kicksite helps make your business the best it can be with unmatched quality service offerings and care.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Fitness centers wanting a comprehensive, easy-to-use gym management software

Audience

For businesses owners wanting to streamline their processes.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$49.00/month
Kicksite's software pricing is based on total active students.

0-25 members = $49/month
26-50 members = $99/month
51-100 members = $149/month
101+ members = $199/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I needed a cost-effective product that could allow me to enter data for my clients and bill them every month and Gym Insight fit all of my requirements. After having meaningful conversations about how simple it was and how I could save some money it was a no-brain. One of the features I liked was the door feature, which I haven't used yet, I liked how it would let me know who comes in and out of my facility since it is a 24/7 gym. Another feature I liked was all of the different reports I could look up from Financial reports to who has Access reports and the list goes on.
  • Customer service is super friendly and helpful! The simple user interface makes it really easy to use. The payment processing and check-in features are amazing, and it's easy to update members.
  • Comprehensive all-in-one tool for managing gyms, easy to learn and use. Most importantly, it provides key insights into performance metrics like membership growth, revenue trends, and class attendance: things that gym owners need in order to make data-driven decisions, identify areas for improvement, measure and capitalize on success, and stay in business. The wealth of knowledge they shared with me to enhance my gym management skills was an added bonus.
  • I love Gym Insight! It has made managing my gym a breeze. One of the best things is how easy it is to use. Members can easily sign up online, which saves me a ton of time. The digital keycards are also a great feature, makes it convenient for members to access the gym. The support from the Gym Insight team has been outstanding. They are always there to help and answer any questions I have. The staff is truly awesome and goes above and beyond. It’s been a smooth experience.
  • I am very happy with the customer support. They always answer my questions quickly. The software itself has many advantages, too. It meets all my needs, works well, and makes training new employees easier than other software I've used before.

Cons

  • I guess the only thing I didn't like was having to check through a third party every week to make sure that the payment went through when using ACH Accounts even though it shows it is confirmed on Gym Insight. I guess its nothing wrong with one more step :0)
  • None. It’s really great! I found this very useful.
  • I haven’t had any issues. It is working fine for me.
  • In terms of drawbacks, there's honestly not much that I don't like about Gym Insight. However, it would be nice to have more options to customize reports on my own.
  • Nothing to report, it really meets all my needs. A while ago there was a report that they didn’t have that I wanted, but I submitted a request and they added it!

Pros & Cons from Real Users

Pros

  • User friendly All in one Online portal for members to access Recurring billing Belt promotion reminder Pictures of member Includes text messaging to members
  • We use the following features extensively: Billing Events Communications Attendance Promotions These are essential and robust in their offerings. Theses features allow for the seamless coordination of activities and business functions. We also coordinate with our accountant to use the reports feature periodically.
  • Setup and training was a breeze! Tool is EXTREMELY easy to use! I am Doing MORE with LESS overhead!!
  • Super friendly service and staff, and on top of that super reliable. The site is never down (not something that can be said about their competitors).
  • Kicksite gives us easy-to-use tools for tracking student progress toward their next belt, allowing students to have greater control over their billing (like not having to bother us to update a credit card), having a video library of instructional material for self-study at home (or when a lockdown is in effect), and reliable data for our finances and future projections.

Cons

  • Recurring billing deactivates after 3 tries.
  • We would like the ability to create custom reports to search for lists such as students by belt, income by sale type: tuition, testing, item sales. If this feature exists we have not discovered it yet. We are quite busy, but that is the point of all the awesome features included that we effectively use. The smooth operating of these features takes a lot of pressure off of us for running the business.
  • Need 2 way text, it is on the roadmap, just not soon enough.
  • We don’t really have cons. It would be great if we could check in students through their name instead of a membership number (sometimes new students forget their number).
  • There's some features we would like to see. Fortunately, Kicksite is responsive to these requests. For example, we would like the inventory tracking ability to be more robust (like being able to track clothing sizes instead of just a total number of items in a category). We would also like belt testing events to pull information "live" from a student's profile to make correcting promotion mistakes faster. But these are details and Kicksite staff have acknowledged and are working on.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Gym Insight
Founded: 2008
United States
www.gyminsight.com

Company Information

Kicksite
Founded: 2007
United States
kicksite.com

Alternatives

Alternatives

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported
Pilates Studio Supported
Yoga Studio Supported

Categories

Fitness Supported
Gym Management Supported
Martial Arts Supported
Yoga Studio Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Supported
Class Scheduling Supported
Client Portal Supported
Email Campaign Management Supported
Employee Scheduling Supported
Membership Management Supported
Online Booking Supported
Payment Processing Supported
Waiver Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Supported
Event Management Supported
Online Registration Supported
Rank Management Supported
Scheduling Supported
Student Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Not Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Not Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Supported
Staff Management Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Client Portal Not Supported
Email Campaign Management Not Supported
Employee Scheduling Not Supported
Membership Management Not Supported
Online Booking Not Supported
Payment Processing Not Supported
Waiver Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Supported
Event Management Supported
Online Registration Supported
Rank Management Supported
Scheduling Supported
Student Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Integrations

FundOfficeXG Not Supported
Mailchimp Supported
Stripe Billing Not Supported
Versapay Not Supported

Integrations

FundOfficeXG Supported
Mailchimp Not Supported
Stripe Billing Supported
Versapay Supported
Claim Gym Insight and update features and information
Claim Gym Insight and update features and information
Claim Kicksite and update features and information
Claim Kicksite and update features and information