Gupshup vs. TeleSign Comparison


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About Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services	About Deliver timely, personalized information through global SMS/RCS and voice cloud communications. Gain a deeper understanding of your customers from actionable global phone number and subscriber data intelligence. Code once and message your customers at scale using TeleSign’s Messaging API - complete with waterfall delivery between channels. TeleSign Messaging API includes SMS, RCS, and WhatsApp to help you build secure digital communications that connect you with your customers anywhere in the world. Integrate a single Messaging API and start sending reliable, secure SMS, RCS and WhatsApp messages to your customers today. Choose one or all three channels to broaden your programmable messaging strategy and expand your audience. Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies searching for a Conversational Messaging, Conversational AI, Customer Support and CPaaS solutions	Audience Companies interested in a CPaaS, SMS, and phone number verification solution
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.01 Usage based pricing Free Version Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Gupshup Founded: 2004 United States www.gupshup.io	Company Information TeleSign Founded: 2005 United States www.telesign.com
Alternatives SMS Gateway Center	Alternatives Twilio Voice Twilio
Chat Mitra	Twilio Verify Twilio
GetGabs	Twilio
Infobip	Vonage Communications APIs (Nexmo) Vonage
Bird View All	Bird View All
Categories Chat SDK & API Supported Chatbot Supported Communication APIs Supported Communications Platform as a Service (CPaaS) Supported Conversational AI Supported Conversational Marketing Supported WhatsApp Marketing Supported	Categories Chat SDK & API Supported Cloud Communication Platform Supported Communication APIs Supported Communications Platform as a Service (CPaaS) Supported Customer Engagement Supported Customer Onboarding Supported Fraud Detection Supported Phone Verification Supported Risk-Based Authentication Supported SMS API Supported SMS Gateways Supported Transactional Email Supported Voice Calling API & SDK Supported
Show More Features Chatbot Features Call to Action Supported Context and Coherence Supported Human Takeover Supported Inline Media / Videos Supported Machine Learning Supported Natural Language Processing Supported Payment Integration Supported Prediction Supported Ready-made Templates Supported Reporting / Analytics Supported Sentiment Analysis Supported Social Media Integration Supported Conversational AI Features Code-free Development Supported Contextual Guidance Supported For Developers Supported Intent Recognition Supported Multi-Languages Supported Omni-Channel Supported On-Screen Chats Supported Pre-configured Bot Supported Reusable Components Supported Sentiment Analysis Not Supported Speech Recognition Not Supported Speech Synthesis Not Supported Virtual Assistant Not Supported Conversational Marketing Features Appointment Scheduling Supported Audience Segmentation Not Supported Chatbot Supported Email Automation Not Supported Group Messaging Not Supported Human Handover Supported Lead Distribution Not Supported Lead Qualification Supported Mobile Messaging Supported Multi-Channel Communication Supported Product Recommendations Not Supported Video Chat Not Supported WhatsApp Marketing Features Alerts Supported API Supported Autoresponder Supported Bulk Messaging Not Supported Campaign Management Supported Contact Management Supported Multi-Language Support Supported Reporting / Analytics Supported	Show More Features Cloud Communication Platform Features Audio / Video Conferencing Not Supported Call Center Supported Call Recording Not Supported Call Routing Supported Chat / Messaging Supported Fax Management Not Supported File Sharing Not Supported IVR / Voice Recognition Supported
Integrations Quickwork Supported AppMaster Not Supported BoldDesk Supported Fraud.net Not Supported Fyno Supported KonnectzIT Supported Kylas Supported Next Identity Not Supported PubNub Supported Raven Supported Rayven Not Supported Salesforce Supported Stackreaction Supported Telerivet Not Supported Tookan Supported Truto Supported Viber Not Supported WhatsApp Not Supported Workers by Delos Not Supported Wufoo Not Supported Show More Integrations View All 16 Integrations	Integrations Quickwork Supported AppMaster Supported BoldDesk Not Supported Fraud.net Supported Fyno Not Supported KonnectzIT Not Supported Kylas Not Supported Next Identity Supported PubNub Not Supported Raven Not Supported Rayven Supported Salesforce Not Supported Stackreaction Not Supported Telerivet Supported Tookan Not Supported Truto Not Supported Viber Supported WhatsApp Supported Workers by Delos Supported Wufoo Supported Show More Integrations View All 13 Integrations
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