IMP (Interpretation Management Platform)

IMP (Interpretation Management Platform)

Frederick Interpreting Agency
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About

Guide Labs is developing a new class of interpretable AI systems and foundation models that humans can reliably debug, trust, and understand. Our models are engineered to produce human-understandable factors for any output, provide reliable context citations, and specify which training data influences the generated output. This approach addresses issues in current AI systems, which often produce explanations unrelated to their outputs, are difficult to debug, and are challenging to control and align. The Guide Labs team comprises experts with over 20 years of experience in interpretable machine learning. We have developed the first interpretable generative diffusion model and large language model. We are rethinking the model architecture, loss function, and entire pipeline to constrain the model training process such that the models we get are more easily understandable, their errors easier to identify and fix, and easy to align.

About

IMP (Interpretation Management Platform) is operations software for interpreting agencies, built inside Frederick Interpreting Agency, a working Deaf-owned agency in Maryland. It runs the entire workflow from first request to final payment: a scheduler with conflict detection and recurring appointments, job broadcasting that ranks interpreters by language, certification, proximity, and availability and rebroadcasts until filled, per-account rate cards with rush and after-hours rules, batch invoicing synced to QuickBooks or collected through Stripe, and separate interpreter pay tracking. Three portals give admins, interpreters, and clients exactly what they need. Interpreters accept jobs, set availability, and navigate from their phones; clients request interpreters, view invoices, and pay online. VRI and OPI calling are built in, and a live AI Translator covers 25+ languages. The Premium tier adds an AI phone receptionist, AI intake from PDFs and emails, and AI customer support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

AI researchers and developers looking for a solution to manage their processes and operations

Audience

Interpreting agencies and language service companies (ASL and spoken language)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$199
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Guide Labs
Founded: 2023
www.guidelabs.ai/

Company Information

Frederick Interpreting Agency
Founded: 2026
United States
www.interpretationmanagement.com

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Categories

Categories

Integrations

No info available.

Integrations

No info available.
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