Guestar

Guestar

Guestar Pte. Ltd.
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About

Guestar provides AI Guest Communications for Property Managers to Improve guest reviews, Increase response rate to 100%, Automate upsells & increase bookings, and Reduce typical response time to minutes. Guestar is your sales assistant--online 24 hours to immediately answer guest inquiries on OTA channels, and close sales. Every inquiry, every language, every time.

About

Grow revenue and streamline operations with our easy-to-use reservations software and online booking engine. With our cloud-based solutions, you have the flexibility to maximize the guest experience during, before, and after the stay. Train staff and implement automated processes that improve operations, enhance guest management efforts, and secure payments with our integrated payment processing. - Improve Operational Efficiency - OTA/Google Hotels Connections - Real-Time Rates/Availability - Multiple Calendar Options - Upsell Add-Ons and Packages - ADA Search Filters - 24/7/365 Support (Phone, Email, and Knowledge Base Articles)

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Property managers, short-term property managers

Audience

Small to medium size independent lodging operators. Motels/Hotels, B&B's/Inns, Family Resorts, Campgrounds, Vacation Rentals

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$8/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$95.00/month
Flat monthly fee with discounts for seasonal businesses and paying annually.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • Customer service, educational opportunities, low turnover of employees, continually updating software to meet the needs of clients
  • Information it provides for guests, reporting and housekeeping. User-Friendly, staff always helpful and actually explains. Has all the information for financial reporting and bookkeeping. Configuration and adding/editing rates is easy. They are always thinking of improvements as technology evolves.
  • We have been using Rezstream (formerly known as Renovation) for over 20 years. Rezstream is one of the most affordable systems out there (no commissions and low monthly cost). We operate 17 units on this system, but I would recommend it for any size property. We are also listed with Airbnb, VRBO & Booking.com and Rezstream's channel manager integrates seamlessly with all of them and many more. We recently moved our website, SEO marketing and online advertising to Rezstream as well. Again, reasonable rates, consistent reporting and great US-based customer service. Weʻve been dealing with many of the same people for this entire time, which says a lot about a company. Their response time is consistently timely and always professional. I trust them and they have not disappointed!
  • Software is user friendly. Support is right on it in response time. Continued updates. Customizable
  • Easy to use and train new employees on. Full system with everything you need to make and keep track of reservations including OTAs, over the phone and through the booking engine.
  • I’ve been a loyal customer for six years, and I truly can’t say enough good things. As the owner of Lake Emily Resort, having a reliable and easy-to-use reservation system is essential—and this one delivers on every level. The customer service is top-notch, always responsive and helpful whenever I need support. The platform itself is incredibly versatile and user-friendly, allowing me to fully customize my units, deposit settings, and guest communications. It’s made a huge difference in streamlining my operations and elevating the overall guest experience. I highly recommend it to anyone in the hospitality industry!

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Guestar Pte. Ltd.
Founded: 2025
Singapore
www.guestar.ai

Company Information

rezStream
Founded: 2005
United States
www.rezstream.com

Alternatives

Alternatives

Categories

Guest Messaging Supported

Categories

Guest Messaging Supported

rezStream makes it easy to stay connected with guests before, during, and after their stay through automated email and SMS messaging. Send booking confirmations, pre arrival instructions, reminders, and post stay follow ups without adding extra workload for your staff. Automation reduces missed communications and ensures every guest receives timely, consistent information. By improving communication and reducing manual outreach, rezStream helps properties deliver a smoother guest experience, increase satisfaction, and generate better reviews.

rezStream Cloud PMS is a hospitality property management software built specifically for independent resorts, hotels, and B&Bs that need a powerful system without the complexity of enterprise PMS platforms. Unlike traditional hotel PMS software designed for large chains, rezStream focuses on simplicity, speed, and usability. Staff can quickly learn the system and manage reservations, housekeeping, payments, reporting, and guest communication from one centralized platform. The cloud based system gives property owners and managers real time access to operations from anywhere, with full visibility into occupancy, revenue, and performance. Built in tools for online booking, rate management, and guest messaging help streamline daily workflows while improving the overall guest experience. Designed for owner operators and small teams, rezStream helps independent lodging properties reduce manual work, eliminate disconnected systems, and run more efficient, profitable operations.

rezStream’s fully integrated booking engine helps properties capture more direct bookings with a fast, mobile friendly experience on their website. Guests can easily view availability, select rooms, and complete bookings in just a few steps, increasing conversion rates and reducing reliance on third party channels and commissions. Because the booking engine syncs in real time with the PMS, availability and pricing are always accurate. Support for multiple rate plans, packages, and add-ons helps increase revenue per booking while providing a seamless experience for guests.

rezStream streamlines channel management by connecting your property to leading online travel agencies while keeping availability and pricing fully synchronized. Reservations from connected channels flow directly into the PMS, eliminating manual entry and reducing the risk of overbookings. Rates and availability can be updated in one place and automatically reflected across all channels, saving time and improving accuracy. By combining strong OTA distribution with a focus on direct bookings through your website, rezStream helps properties expand their reach while maintaining control over pricing and profitability.

Hotel CRM Supported

rezStream includes CRM capabilities that help properties better understand and engage with their guests. By storing detailed guest profiles, including stay history, preferences, and contact information, staff can deliver more personalized experiences. The system makes it easy to segment guests for targeted marketing campaigns, promotions, and follow-ups. This helps properties encourage repeat bookings and build long-term guest loyalty. With all guest data centralized and accessible, rezStream allows properties to turn everyday interactions into meaningful relationships that drive future revenue.[

rezStream improves the guest experience by removing operational friction and enabling faster, more personalized service at every stage of the stay. From booking to check out, staff have access to real time information, guest profiles, and communication tools that allow them to respond quickly and deliver a consistent experience. Automated messaging ensures guests receive important information without delays or missed touchpoints. By simplifying operations and improving communication, rezStream helps properties deliver smoother stays, generate better reviews, and increase repeat bookings.

Hotel Management Supported

rezStream gives independent hotel managers the tools they need to run more efficient operations and make better business decisions in real time. From check ins and room management to reporting and performance tracking, everything is managed within a single system. Managers can monitor occupancy, revenue trends, and booking pace with reports that provide clear, actionable insights. With an intuitive interface for staff and powerful visibility for management, rezStream helps hotels reduce operational friction, improve team productivity, and make smarter decisions that drive profitability.

Reservations Supported

rezStream simplifies reservations for independent hotels, resorts, and B&Bs by providing a centralized system to manage bookings, availability, and guest details in real time. Whether reservations are coming in from your website, over the phone, or through third-party channels, everything is automatically organized in one place to reduce errors and save time. With an intuitive booking engine, tape chart and quick rate editing tools, staff can easily view availability, make changes, and optimize room assignments without the complexity of traditional systems. Built-in automation helps streamline confirmations, deposits, and guest communication, so your team spends less time on manual tasks and more time focusing on the guest experience. rezStream’s integrated booking engine ensures reservations flow directly into your system without extra steps. The result is a smoother reservation process for both staff and guests, along with more opportunities to increase direct bookings.

Revenue Management Supported

rezStream Cloud PMS is designed specifically for independent lodging businesses looking for a complete, easy-to-use property management solution. From reservations and housekeeping to reporting and guest communication, rezStream brings all essential operations into one unified platform. Unlike complex enterprise systems, rezStream focuses on usability without sacrificing functionality. Staff can quickly learn the system, reducing onboarding time and improving day-to-day efficiency. The platform is cloud-based, allowing you to manage your property from anywhere. With integrated tools like online booking, payment processing, and automated rate management, rezStream helps properties streamline operations while delivering a seamless experience for guests. It’s a practical solution for properties that want powerful features without unnecessary complexity.

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Not Supported
Promotions Management Not Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Not Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Not Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Revenue Management Features

Competitor Analysis Not Supported
Dynamic Pricing Supported
For Airlines Not Supported
For Hospitality Industry Supported
Forecasting Not Supported
Inventory Control Not Supported
Price Optimization Supported
Recommendation Engine Not Supported
Yield Management Supported

Integrations

Airbnb Not Supported
Akia Not Supported
Booking.com Not Supported
CartStack Not Supported
DIAMO Not Supported
Expedia Not Supported
Google Not Supported
Google Ads Not Supported
Google Analytics Not Supported
Heartland Restaurant Not Supported
HelloShift Not Supported
Hostaway Supported
Hostify Supported
Inntopia Not Supported
Nexio Not Supported
Shift4 Not Supported
Tripadvisor Not Supported
Whistle Messaging Not Supported
WordPress Not Supported

Integrations

Airbnb Supported
Akia Supported
Booking.com Supported
CartStack Supported
DIAMO Supported
Expedia Supported
Google Supported
Google Ads Supported
Google Analytics Supported
Heartland Restaurant Supported
HelloShift Supported
Hostaway Not Supported
Hostify Not Supported
Inntopia Supported
Nexio Supported
Shift4 Supported
Tripadvisor Supported
Whistle Messaging Supported
WordPress Supported
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Claim Guestar and update features and information