GuestPilotFuly
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IRIS GuestIRIS
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Related Products
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About
GuestPilot is a cloud-based guest communications and reservations tool for independent hotels, inns, resorts, hostels, and day-pass venues. It combines automated guest replies across website chat, Instagram, Facebook Messenger, and phone with a shared inbox and reservations pipeline for staff. The system can answer guest questions in English and Spanish, send booking links prefilled with requested dates and party size, and support direct-booking inquiries. Hotel teams can also offer day passes with capacity limits, review payment receipts, share QR-code menus, and route event or group requests to staff. GuestPilot is accessed through the web and is designed to help lodging teams manage inquiries and booking opportunities in one workflow alongside their existing guest-service processes.
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About
IRIS empowers hotels to reach guests in a way that suits them. Using IRIS Guest, hotels can bring together all of the features and integrations into one handy, easy-to-use, guest-facing solution. Guests simply need a smart device and their browser to access all of the great features. Embed IRIS Guest Web into an existing hotel app to make use of all the features and integrations, with minimal dev effort. Perfect for multi-property, allowing guests access to all hotels in a single app. IRIS Guest Mobile is required for mobile check-in and mobile key. Each device is paired to a room in your hotel, so when your guest checks in, the device is automatically updated to their language to greet them as they arrive. IRIS Guest products are built using IRIS Guest API. This powerful API is also used by our customers and partners to build their own bespoke guest experiences. You can leverage our existing APIs to build something more unique.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Independent hotels, inns, resorts, hostels and day-pass venues.
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Audience
Hotel managers looking for a guest messaging application solution to manage guest access, activities and all related processes
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$120 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationFuly
Founded: 2020
United States
guestpilot.win/
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Company InformationIRIS
Founded: 2006
United Kingdom
www.iris.net/guest-apps
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Categories |
Categories |
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Integrations
Agilysys Lodging Management System
Not Supported
Apple Pay
Not Supported
FreedomPay
Not Supported
Google Pay
Not Supported
Infor CRM
Not Supported
Knowcross
Not Supported
Lightspeed Retail
Not Supported
Oracle Cloud Infrastructure
Not Supported
Oracle Hospitality Reporting and Analytics
Not Supported
Stripe
Not Supported
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Integrations
Agilysys Lodging Management System
Supported
Apple Pay
Supported
FreedomPay
Supported
Google Pay
Supported
Infor CRM
Supported
Knowcross
Supported
Lightspeed Retail
Supported
Oracle Cloud Infrastructure
Supported
Oracle Hospitality Reporting and Analytics
Supported
Stripe
Supported
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