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About

Security officer tracking software that provides your stakeholders with detailed, branded reports and your supervisors with operations intelligence in real-time. Cut costs by streamlining report writing, storage, and distribution for your security officer agency; while simultaneously eliminating expenses associated with old-fashioned guard-tour wand systems. New client onboarding is executed quickly and easily with an initial 45-minute training session. The GuardMetrics officer management system is an affordable security guard tour system and app that can be used with any mobile smart device. Includes GPS officer tracking, perimeter, and exception alerts, daily activity logs, incident reporting, time and attendance, an operations management calendar, & a neighborhood watch system called the Community Security App™. GuardMetrics can streamline your security operations management.

About

Novagems is an all-in-one workforce management software designed to simplify and optimize team operations across various industries. With features like seamless scheduling, real-time time tracking, GPS location monitoring, and easy payroll processing, Novagems helps businesses streamline their workforce management. The software ensures enhanced productivity and better employee management, whether your team is in the office or working remotely. Novagems offers a centralized platform that boosts efficiency, improves accuracy, and provides real-time insights into your workforce, all from a single application.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprises and companies requiring a solution to streamline and simplify their security operations

Audience

Novagems is used by every shift-based industry. But is popular amongst security, cleaning, healthcare, and retail with features like employee scheduling, tracking, and payroll across many locations.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$2.49/user/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 2.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • The reports are clean and fresh looking. Clients have expressed positive remarks in response to receiving them.

Cons

  • The application is sluggish on a phone and computer. Pictures are not loading and officers in the field complain about the time it takes to complete each scan. Because of the failure in picture performance, clients complain, and officers complain it takes them longer to complete tours. There are ongoing frustrations. They do not provide a single daily report to see all sites from a shift so you have to receive an individual email for each location which is also a time and resource drain.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

GuardMetrics
United States
guardmetrics.com

Company Information

Novagems
Founded: 2017
Canada
novage.ms

Alternatives

AccountAbility Security Guard Software

AccountAbility Security Guard Software

AccountAbility Global/ Security Officer AccountAbility

Alternatives

DrPatrol

DrPatrol

Dr Integrated Systems
Parim

Parim

Parim Workforce Software

Categories

Categories

Physical Security Features

Checkpoint Tracking Not Supported
Customer Management Supported
Data Collection Supported
Event Management Not Supported
Incident Management Supported
Investigation Management Not Supported
Multiple Alarm Queues Not Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Supported
Calendar Management Not Supported
Employee Database Supported
Group Scheduling Supported
Messaging Not Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Not Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

GPS Tracking Features

Alerts/Notifications Supported
Asset Tracking Supported
Driver Management Not Supported
Historical Reporting Supported
Mobile Tracking Supported
People Tracking Supported
Real Time Tracking Supported
Routing Not Supported
Status Tracking Not Supported
Territory Management Supported
Vehicle Tracking Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Inventory Control Not Supported
Job Management Not Supported
Job Tracking Not Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Not Supported

Integrations

No info available.

Integrations

No info available.
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