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About

Security officer tracking software that provides your stakeholders with detailed, branded reports and your supervisors with operations intelligence in real-time. Cut costs by streamlining report writing, storage, and distribution for your security officer agency; while simultaneously eliminating expenses associated with old-fashioned guard-tour wand systems. New client onboarding is executed quickly and easily with an initial 45-minute training session. The GuardMetrics officer management system is an affordable security guard tour system and app that can be used with any mobile smart device. Includes GPS officer tracking, perimeter, and exception alerts, daily activity logs, incident reporting, time and attendance, an operations management calendar, & a neighborhood watch system called the Community Security App™. GuardMetrics can streamline your security operations management.

About

End-to-end, cloud-based training and tracking platform for guards in the security industry. Complete catalog of affordable and quality, white-labelled online security training courses that an employer can manage from start to finish (assign, track, monitor, report, and securely store certificates) to meet and exceed compliance/company goals. The GuardsLink platform is free to implement, free to brand the experience, and provides revenue sharing of courses taken through the platform. Never worry about reaching your training goals and compliance needs through easy reporting and transparent storage of all necessary certificates. GuardsLink covers all aspects of your training needs free of charge, from assigning and creating notifications and tracking online course status, to maintaining all certificates of completion. Increase your company’s reputation and ability to offer 24/7 online training by adding your branding to dozens of hours of quality.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises and companies requiring a solution to streamline and simplify their security operations

Audience

Physical security companies that want a solution to train guards

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 2.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The reports are clean and fresh looking. Clients have expressed positive remarks in response to receiving them.

Cons

  • The application is sluggish on a phone and computer. Pictures are not loading and officers in the field complain about the time it takes to complete each scan. Because of the failure in picture performance, clients complain, and officers complain it takes them longer to complete tours. There are ongoing frustrations. They do not provide a single daily report to see all sites from a shift so you have to receive an individual email for each location which is also a time and resource drain.

Pros & Cons from Real Users

Pros

  • There are no pros to using this company for guard training. I bought the class and created an account and have not been able to access the class at all, still waiting to hear from someone, it's been over 4 days.

Cons

  • Bad customer service, confusing online platform, does not respond to help requests. Reached out to them via email, phone, and website, have yet to receive any response. It's been 4 days.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GuardMetrics
United States
guardmetrics.com

Company Information

GuardsLink
United States
guardslink.com

Alternatives

AccountAbility Security Guard Software

AccountAbility Security Guard Software

AccountAbility Global/ Security Officer AccountAbility

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TrackTik

TrackTik

TrackTik Software

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim GuardMetrics and update features and information
Claim GuardMetrics and update features and information
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Claim GuardsLink and update features and information